# Spooky Pinball, Quality Updates! Some new game details (soon, yay!)

**Source:** Spooky Pinball  
**Type:** video  
**Published:** 2021-06-21  
**Duration:** 5m 44s  
**Beat:** Pinball

**URL:** https://www.youtube.com/watch?v=TfTNz6Vxf88

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## Analysis

Spooky Pinball announces a shift from à la carte customization to three standardized editions (Standard/Bloodsucker/Collector's), each with preset add-on bundles. The company details multiple manufacturing and quality improvements including new Pinhack boards, Molex connectors, custom flipper mechanics, quieter power supplies, felt leg protectors, and easier playfield slides. A teaser hints at the next game featuring multiple upper playfields, with tripled QC staff emphasizing quality control improvements.

### Key Claims

- [HIGH] Rick and Morty On The Line completed within 18 months despite losing 2 months to COVID-19 — _Jon (Spooky Pinball co-founder) stating completion of the project on schedule_
- [HIGH] Spooky Pinball moving from à la carte customization to three fixed editions to reduce manufacturing complexity for distributors and production line — _Jon explaining the new three-tier model (Standard, Bloodsucker, Collector's)_
- [HIGH] Collector's Edition will be kept under $10,000 — _Jon explicitly stating pricing target for Collector's Edition_
- [HIGH] New power supply fans are significantly quieter and only activate during loud game modes — _Jon describing the upgraded power supply fan performance_
- [HIGH] Switching from IDC connectors to Molex connectors to improve durability and eliminate need for expensive proprietary tooling — _Jon comparing old IDC connectors (now removed) to new Molex system_
- [HIGH] Supervisor/QC staff at Spooky Pinball has tripled to emphasize quality control improvements — _Jon announcing staffing increase and new voices on tech support line_
- [HIGH] Next Spooky Pinball game will feature multiple playable upper playfields — _Jon teasing upcoming game design: 'completely stacked and loaded up to the glass with multiple playable upper playfields'_
- [HIGH] Spooky is moving to a new building location — _Jon mentioning 'moving into our new building very shortly'_
- [HIGH] New custom flipper switches are easier to set up than previous versions, with simplified PC system — _Jon and Charlie discussing retooled Spooky-specific flipper bushings and simpler PC system_
- [HIGH] All three editions (Standard, Bloodsucker, Collector's) will include felt metal leg protectors — _Jon stating leg protectors are standard across all tiers_

### Notable Quotes

> "We did it inside of the 18 months, as we promised, despite COVID-19 rocking the whole states. We lost two months. We lost two months, and we still got it done."
> — **Jon (Spooky Pinball)**, early in video
> _Confirms Rick and Morty On The Line delivery on schedule despite pandemic setbacks_

> "the Bloodsuckers, you'll have almost all of the add-ons. You know, knocker shakers, speaker light kits, those sort of add-ons. So more for your buck, basically."
> — **Jon (Spooky Pinball)**, mid-video
> _Clarifies value proposition of middle tier in three-edition model_

> "my favorite part, the collector's edition, we're keeping that under 10k. Woo!"
> — **Jon (Spooky Pinball)**, mid-video
> _Explicitly prices premium tier, addressing market pricing concerns_

> "These will last longer than I will."
> — **Jon (Spooky Pinball)**, discussing Molex connectors
> _Emphasizes durability improvement of new connector system vs. previous IDC connectors_

> "We're going back to the Pinhack system. Now, I don't know a whole lot about boards, but I do know that this is going to make wiring the games much easier and look a lot nicer while still having the full capabilities that the P-ROC or mode name system did have."
> — **Jon (Spooky Pinball)**, mid-video
> _Details board/architecture shift to Pinhack for improved serviceability and wiring_

> "our supervisor staff has tripled at Spooky Pinball right now so that we can really emphasize quality control QC QC more better"
> — **Jon (Spooky Pinball)**, late-video
> _Demonstrates company commitment to manufacturing quality improvements through staffing expansion_

> "with the next game announcement we took a very different path on the design for it and I'm really excited to say that it is completely stacked and loaded up to the glass with multiple playable upper playfields."
> — **Jon (Spooky Pinball)**, closing teaser
> _Major hint about next game's design direction with multiple upper playfield mechanics_

> "You're not letting this information out, are you? I'm letting it out right now."
> — **Charlie and Jon (Spooky Pinball)**, closing
> _Playful banter suggesting Jon is revealing unplanned details about upcoming game_

### Entities

| Name | Type | Context |
|------|------|---------|
| Spooky Pinball | company | Wisconsin-based boutique pinball manufacturer announcing manufacturing and product line changes |
| Jon | person | Co-founder/representative of Spooky Pinball presenting quality updates and product announcements |
| Charlie | person | Co-host from Spooky Pinball, appears to be family member (son based on dialogue) assisting with product details |
| Rick and Morty On The Line | game | Spooky Pinball game recently completed, delivered within 18-month timeline |
| Pinhack board | product | Spooky Pinball switching back to Pinhack system for improved wiring and serviceability compared to P-ROC |
| P-ROC | product | Previous board system used by Spooky Pinball, being replaced by Pinhack |
| Back Alley Creations | company | Custom manufacturer of easy slides for playfield slide installation, credited by Spooky Pinball |
| Matt | person | Owner/representative of Back Alley Creations, credited for easy slides innovation |

### Topics

- **Primary:** Manufacturing process improvements, Product standardization and pricing tiers, Quality control and staffing expansion, Hardware and component upgrades, Upcoming game announcement teaser
- **Secondary:** Serviceability and customer experience, Supply chain resilience (post-COVID)

### Sentiment

**Positive** (0.85) — Jon and Charlie are enthusiastic about improvements and excited to share details. Tone is celebratory about manufacturing quality enhancements and teases the next game. Emphasis on listening to feedback (e.g., eliminating IDC connector frustrations) demonstrates customer-focused approach.

### Signals

- **[business_signal]** Spooky Pinball tripling supervisor/QC staff and moving to new building, indicating capacity expansion and renewed quality emphasis (confidence: high) — Jon: 'our supervisor staff has tripled at Spooky Pinball right now so that we can really emphasize quality control QC... We be moving into our new building very shortly'
- **[community_signal]** Spooky Pinball addressing specific pain points raised by customers and distributors (IDC connector frustration, flipper switch setup complexity, serviceability) in equipment redesign (confidence: high) — Jon discussing removal of IDC connectors (frustration with expensive tooling), new easier flipper switches, easier service outlet access, custom leg protectors, easy slides to eliminate lubing maintenance
- **[market_signal]** Collector's Edition being positioned as 'affordable' at under $10,000, responding to premium pricing concerns in market (confidence: high) — Jon: 'the collector's edition, we're keeping that under 10k. Woo! So that's an affordable collector's edition'
- **[announcement]** Next Spooky Pinball game teased with major design departure: multiple playable upper playfields as core mechanic (confidence: high) — Jon: 'with the next game announcement we took a very different path on the design for it and I'm really excited to say that it is completely stacked and loaded up to the glass with multiple playable upper playfields'
- **[product_strategy]** Spooky Pinball moving from à la carte customization to three standardized tiers (Standard/Bloodsucker/Collector's) with preset add-on bundles, addressing distributor and production line complexity (confidence: high) — Jon: 'moving forward we are going to have three editions of Spooky Pinball machines not just two... previously we had a la carte which means that you could pick and choose... it led to every game being different... for our distributors it's huge pain in the butt'
- **[product_strategy]** Multiple mechanical and ergonomic improvements: felt metal leg protectors on all tiers, easier playfield slides via Back Alley Creations partnership, simplified flipper bushings, quieter power supplies (confidence: high) — Jon detailing leg protectors, easy slides (credited to Matt at Back Alley Creations), flipper mechanics improvements, power supply fan improvements
- **[product_concern]** Previous à la carte model created QC challenges with individual variability; new standardized editions intended to reduce mistakes and improve consistency (confidence: high) — Jon: 'for our guys in the line it also a huge pain in the butt because we have to go through and make sure that all of them are individually perfect that way... So no more mistakes'
- **[technology_signal]** Spooky Pinball returning to Pinhack board system from P-ROC, with simplified flipper mechanics, Molex connectors replacing IDC, and quieter power supplies (confidence: high) — Jon: 'We're going back to the Pinhack system... this is going to make wiring the games much easier... new custom staged flipper switches... No more IDC connectors... Molex now, they're super strong'

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## Transcript

Hey everybody, it's Plug and Charlie here from Spooky Pinball, and we have another list of super cool things to talk to you folks about. It's an actual physical list! This time I'm holding it so I don't stare off camera awkwardly the whole time and Dad makes fun of me for it afterwards. That is correct! So we just finished up Rick and Morty on The Line. We did it inside of the 18 months, as we promised, despite COVID-19 rocking the whole states. We lost two months. We lost two months, and we still got it done. And if I'm being honest, I think we can do better on all of our next runs, too. But more on that later. But we have a whole list of super exciting things to talk about here, and I'm going to start with the one that excites me the most, and that is that moving forward we are going to have three editions of Spooky pinball machines not just two we're going to three not just two that's one more going to three there's going to be a standard edition a bloodsucker edition and a collector's edition so previously we had a la carte which means that you could pick and choose what you would like in the game this and that and it led to every game being different its own way which was cool but for our distributors it's huge pain in the butt and for our guys in the line it also a huge pain in the butt because we have to go through and make sure that all of them are individually perfect that way. And your sister squirrel there is struggling sometimes. Yeah for sure. So no more mistakes. In the standards you just have few to no add-ons. In the Bloodsuckers, you'll have almost all of the add-ons. You know, knocker shakers, speaker light kits, those sort of add-ons. So more bang for your buck, basically. Yeah, absolutely. You will be getting a whole bunch of stuff. It'll be awesome. Yeah, and then the collector's edition, you'll get all the add-ons plus some bonus features. And my favorite part, the collector's edition, we are keeping that under 10k. Woo! So that's an affordable collector's edition. It is. But let's go on to some more smaller fidgety things. I'm going to have Dad hand me these parts as we talk about it. Hand me that power supply. Power supply. Power supply. See that fan? You won't hear it. It's not going to make a whole bunch of noise anymore. They're super quiet now. In fact, they don't even kick in unless the game is in a mode that you're probably not going to hear it anyway because the game's going to be making a ton of noise. Something else I'm super excited about, the Pinhack board. Look at that. It's beautiful. We're going back to the Pinhack system. Now, I don't know a whole lot about boards, but I do know that this is going to make wiring games much easier and look a lot nicer while still having the full capabilities that the P-Rock system did have. So, Pinhack board. Really excited for that. Simple, effective, and beautiful. We're going to have new custom staged flipper switches. I know that the ones we were using recently were kind of a pain sometimes, a little hard to set up. These ones super simple, super easy to use. Beautiful. We are no longer using the IDC connectors. Grab the bad one too. Oh! See that? See these things? No more. None of them. They're out of here. That's exactly what I was going to do. No more IDC connectors. They're Molex'd now, they're super strong, they're not going to just fall out in shipping, and you don't have to have a super expensive punch tool that only pinball manufacturers have. These will last longer than I will. There's going to be felt metal leg protectors on all games, standards, Bloodsuckers, Collectors, all games, felt protectors with the metal protectors. Custom made by Spooky. To protect your awesome cabinet artwork. The service outlets, which we don't have one of over here, is going to be in a more easy, accessible location to make servicing your games much easier for you. And something else that's new that I'm excited for, easy slides. They just make the game slide, the playfield slide, a whole lot easier in and out. You don't have to lube up the metal rails or apply more later, and I don't have to tell people on the line to lube the rails every week, which they'll love. Thank you, Matt at Back Alley Creations. Something else to note that I can't really show is that our supervisor staff has tripled at Spooky right now so that we can really emphasize quality control. QC, QC, more better. So we gonna be really cracking down on the QC. It only going to get better. You probably already heard a few new voices on the tech support line from the phone and some of the people who are involved with the QC. So we be moving into our new building very shortly here. Anything to add to that? Yes. Hey, don't forget, new improved flipper mechanics. We have these retooled. These are now Spooky pinball specific flipper bushings and we're going to a simpler PC system again so everything's just going to be more reliable is what we're trying to say, easier, still has the same functionality if not better and it just should be easier for everybody all together. And lastly but not least I just like to say that with the next game announcement we took a very different path on the design for it and I'm really excited to say that it is completely stacked and loaded up to the glass with multiple playable upper playfields. Wait, what? What? You're not letting this information out, are you? I'm letting it out right now. All right. Sit tight. We're almost there, folks. It's going to be super awesome. I cannot wait to share it with everybody and talk all about this. So hang tight, and hopefully you enjoy this list of quality improvements.

_(Acquisition: youtube_groq_whisper, Enrichment: v3)_

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*Exported from Journalist Tool on 2026-04-13 | Item ID: 116d7a56-33aa-4560-bfdb-2806b1d37801*