# BIG Flip N Out Pinball Announcement! **Source:** Flip n Out Pinball **Type:** video **Published:** 2022-04-27 **Duration:** 2m 26s **Beat:** Pinball **URL:** https://www.youtube.com/watch?v=2WZC9rqpJfM --- ## Analysis Flippin' Out Pinball announces that Greg Bone has joined the company as a full-time employee responsible for technical support, troubleshooting, and warranty parts handling. Greg will serve as the primary point of contact for customers purchasing machines through Flippin' Out Pinball, working alongside the host (Zach Minney) on technical issues. ### Key Claims - [HIGH] Greg Bone has joined Flippin' Out Pinball as a new employee — _Direct announcement by Zach Minney on Flippin' Out Pinball's official channel_ - [HIGH] Greg Bone will handle all technical support, troubleshooting, and warranty parts work for Flippin' Out Pinball customers — _Explicit role description: 'he's going to be providing all of Flippin' Out Pinball's tech work, tech response, helping you guys troubleshoot, helping you guys get your parts under warranty'_ - [HIGH] Greg Bone's contact information (phone and email) is provided below the video for customer inquiries — _Host mentions 'If you guys see down below, those are his phone number and email'_ - [HIGH] Zach Minney and Greg Bone will continue working as a team on technical issues despite Greg being the primary point of contact — _'He and I will be continuing to work as a team when it comes to fixing these issues. But the first point of contact is now none other than...Greg Bone'_ ### Notable Quotes > "I am honored and humbled and excited to enter the world of pinball." > — **Greg Bone**, ~1:00 > _Greg's acceptance statement upon joining Flippin' Out Pinball, expressing enthusiasm about entering the pinball industry_ > "You're really in the industry now." > — **Zach Minney**, ~1:10 > _Host acknowledges Greg's transition into the pinball industry through this hire_ > "If you guys purchase a machine through Flippin' Out Pinball and you need help with tech or with parts warranty stuff, get a hold of Greg Bone." > — **Zach Minney**, ~2:00 > _Clear directive to customers about Greg Bone's role and contact information_ > "I'm not nervous at all." > — **Greg Bone**, ~3:30 > _Greg's confident response when asked if he's ready to work on technical components like node boards and servo motors_ ### Entities | Name | Type | Context | |------|------|---------| | Flippin' Out Pinball | company | Pinball arcade venue, distributor, and retailer operator; just hired Greg Bone as technical support specialist | | Greg Bone | person | New full-time employee at Flippin' Out Pinball hired to handle technical support, troubleshooting, and warranty parts management | | Zach Minney | person | Owner/operator of Flippin' Out Pinball; host announcing Greg Bone's hiring; will continue to work alongside Greg on technical issues | | Nicole | person | Mentioned as family member (implied spouse/partner of Zach Minney) | ### Topics - **Primary:** Personnel move / industry hiring, Business operations and customer support, Flippin' Out Pinball company expansion - **Secondary:** Technical support infrastructure for pinball operators ### Sentiment **Positive** (0.85) — Upbeat, celebratory tone throughout the announcement. Host and guest both express enthusiasm about the partnership. Casual, friendly dynamic suggests strong working relationship. ### Signals - **[business_signal]** Flippin' Out Pinball is formalizing and expanding its customer support infrastructure by hiring dedicated technical staff (confidence: high) — New hire explicitly tasked with 'all of Flippin' Out Pinball's tech work, tech response, helping you guys troubleshoot' and serving as primary customer contact - **[personnel_signal]** Greg Bone joins Flippin' Out Pinball as dedicated technical support specialist, representing expansion of operational capacity at the distributor/retailer (confidence: high) — Direct announcement: 'Flippin' Out Pinball now has a new employee...Greg, mother trucking bone' --- ## Transcript 🎵 Alright, let's kick this shit. 🎵 You hit it off with a bopper knife, straight down the middle of the deck. Middle of the deck. You had a fling with a fling. Greg, we got a super exciting announcement from Flip N Out Pinball. I almost wish Nicole was here, but she's not. Sorry. Sorry, dear. Super exciting announcement that I'm springing on Greg. He knows about it, but not knowing that we're going to announce it right here to you guys. Flip N Out Pinball now has a new employee. Woo! New employee, and that employee is Greg, mother trucking bone. Greg, you joined the crew at Flip N Out Pinball. I am honored and humbled and excited to enter the world of pinball. You're really in the industry now. I am. I can think of a better partner to partner up with when it comes to pinball You in the industry dude You know what I sad about It taking you this long Greg going to be doing a number of things for us but the one exciting thing that he going to be doing is he's going to be providing all of Flip N Out Pinball's tech work, tech response, helping you guys troubleshoot, helping you guys get your parts under warranty. All of that stuff is now going to be Greg Bone's position. If you guys see down below, those are his phone number and email. If you guys purchase a machine through Flip N Out Pinball and you need help with tech or with parts warranty stuff, get a hold of Greg Bone. He and I will be continuing to work as a team when it comes to fixing these issues. But the first point of contact is now none other than my favorite person in the world minus Nicole and my kids and my parents. As outside blood. You can lie to the people. It's okay. Greg Bont, ladies and gentlemen, flipping out pinball. If you guys are having any issues, reach out to him. He's going to be the aficionado when it comes to all things tech. You ready to work on some node boards and some servo motors? I'm not nervous at all. _(Acquisition: youtube_groq_whisper, Enrichment: v3)_ --- *Exported from Journalist Tool on 2026-04-13 | Item ID: 61cd596d-1268-45be-95ad-098a790c6643*