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Aspiring Tournament Directors

Pintastic Pinball & Game Room Expo·video·59m 42s·analyzed·Feb 7, 2025
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claude-haiku-4-5-20251001 · $0.028

TL;DR

Tournament director panel shares lessons on running pinball events and building community.

Summary

A panel discussion at Pintastic Pinball & Game Room Expo featuring five experienced tournament directors (Brian O'Neal, Chris Berett, Amber Lee, Teresa Edwards, and Tom MacArthur) discussing the art and science of tournament directing. Topics covered include lessons learned, personality management, location selection, player recruitment, and the balance between competitive and casual play. The panelists emphasize the importance of understanding IFPA rules, managing non-tournament players ("randos"), choosing locations with quality game mixes, and building community around pinball tournaments.

Key Claims

  • Brian O'Neal has organized approximately 88 open pinball tournament events since 2016, mostly in New Hampshire and California.

    high confidence · Direct speaker introduction

  • Chris Berett has run approximately 50 tournaments from his basement through current operations at Ice Ice Arcade in Londonderry, New Hampshire.

    high confidence · Direct speaker introduction

  • Amber Lee has organized approximately 50 or more tournaments in Rhode Island since starting in 2021, mostly at Pizza Jay location.

    high confidence · Direct speaker introduction

  • Teresa Edwards has been running tournaments since the late 1990s, started by operating locations with games in laundromats and pizza joints, and now focuses primarily on women's and kids' pinball tournaments through Bells and Chimes chapters.

    high confidence · Direct speaker introduction

  • Tom MacArthur started the Fundy Flippers pinball league in St. John, New Brunswick in 2017 and has organized 50+ tournaments; he is currently the only registered tournament director in his entire province.

    high confidence · Direct speaker introduction and discussion

  • Bells and Chimes women's pinball chapters have raised $2,000-$3,000 for charities like Planned Parenthood and Dog Versus Paws through tournament fundraising over past few years.

    high confidence · Teresa Edwards statement

  • Registering tournaments on the IFPA website provides value not primarily for points/WPPRs but as a searchable directory where players can find local tournaments.

    high confidence · Amber Lee statement

  • Running a tournament as a TD often means not being able to play in your own event due to management and adjudication responsibilities.

    high confidence · Chris Berett and Amber Lee discussion

Notable Quotes

  • “Running a pinball tournament can be as much about managing personalities as it is about managing the games and the game play.”

    Brian O'Neal @ Early in discussion — Core insight about unexpected TD responsibilities beyond logistics

  • “You can't play in your own tournaments. Don't try.”

    Chris Berett @ Mid-discussion — Practical lesson learned the hard way; emphasized multiple times

  • “Pinball players in a tournament situation can be the biggest drama queens on the planet.”

    Chris Berett @ Mid-discussion — Colorful characterization of competitive player psychology

  • “We have built a pinball community in Columbus Ohio that is phenomenal, especially our women pinball players.”

    Teresa Edwards @ Introduction — Demonstrates community-building impact of consistent tournament organization

  • “As a sport, pinball has balls, you have to be physical, you have to have stamina, you have to have guts and nerve and courage to be good at it.”

    Teresa Edwards @ Early discussion — Philosophical framing of pinball as legitimate sport

  • “Rando control is important because the location where you have your tournament is not always going to be your own house—it's going to be a business that's allowed you to put your games there so they can sell alcohol and food.”

    Amber Lee @ Location/management discussion — Key insight about balancing tournament community needs with business operator needs

  • “If I listen to everybody I would have every game and I would sell every game because everyone has an opinion on every game. You're never going to satisfy everybody.”

    Chris Berett @ Game selection discussion — Practical wisdom about game selection for tournaments

  • “The most important thing is good playing games, a good variety of games, and owners or operators that are reactive to feedback.”

Entities

Brian O'NealpersonChris BerettpersonAmber LeepersonTeresa EdwardspersonTom MacArthurpersonIce Ice ArcadevenuePizza JayvenueIFPAorganization

Signals

  • ?

    community_signal: Tension between tournament player community needs and venue business needs when tournaments are held at commercial locations (bars, restaurants, arcades); issue of non-tournament players ('randos') blocking machines during events

    high · Amber Lee extensively discusses 'rando control' and need for velvet ropes; mentions drunk patrons threatening to fight over pinball access; need to balance location's profit motive against tournament needs

  • ?

    community_signal: Active recruitment of new tournament organizers and officials, with emphasis on training and mentorship (rules officials, assistant TDs) to distribute workload

    high · Amber Lee discusses recruiting helper officials; panelists discuss needing people trained in IFPA rules to assist with rulings

  • ?

    event_signal: Tournament director panel session at Pintastic Pinball & Game Room Expo; described as possible annual event for spitballing TD ideas and sharing experiences

    high · Moderator states 'this could be an annual thing where we talk about a tournament director session every year'

  • ~

    sentiment_shift: Strong emphasis on social/community-building motivation for tournament organizing alongside competitive play, particularly for home-based tournaments

    high · Multiple panelists describe motivations as 'more for the social aspect,' sharing collections, 'throwing drinks,' 'pizza rolls,' not seeking recognition as 'good guy'

  • ~

    sentiment_shift: Charitable fundraising through tournaments, particularly women's pinball community (Bells and Chimes) raising $2,000-$3,000 for social causes

Topics

Tournament Director responsibilities and lessons learnedprimaryManaging tournament personalities and player behaviorprimaryVenue/location selection criteria for tournamentsprimaryPinball game mix and selection strategyprimaryPlayer recruitment and community buildingprimaryIFPA rules and tournament registration processsecondaryWomen's and kids' pinball tournamentssecondaryPost-pandemic tournament recovery and attendancesecondary

Sentiment

positive(0.82)— Panel expresses genuine enthusiasm for tournament organizing and community building despite acknowledging challenges. Speakers share lessons learned with humor and self-deprecation. Some frustration expressed about specific challenges (personality management, venue constraints) but framed constructively as solvable problems. Overall tone is encouraging and supportive toward aspiring TDs.

Transcript

youtube_auto_sub · $0.000

this is a uh an example of what happens when you say to Dave hey uh you know you should have a panel on tournament directing and he says okay what would you like to do so be careful what you wish for um so uh yes we uh we just wanted to talk about um the uh art and and the science of tournament directing how we all got started some of the things that we've uh uh looked at what we've uh some of the problems that we've had or whatever and so it's just a basic uh discussion we uh as David pointed out this is this could be a an annual thing where we talk about uh you know we have a tournament director session every year where we you know spitball different ideas um to start off I want to uh get everybody on our esteem panel to uh introduce themselves just uh quick word about where they're from how long they've been doing tournaments and that sort of thing uh maybe we'll start down on the far end hey I'm is this working hey Brian O'Neal um I've been teating since uh 2016 and I've done uh about 88 open events um organized mostly uh in New Hampshire but also um in California as well so um oh my all set don't pick it up you're good don't twitch with it uh I'm Chris berett um you might know me from ice ice arcade up in londondary New Hampshire uh home game room was an addition we had a garage built uh separate from the house wife and kids don't mind host all night um I've done about 50 tournaments back from my basement days all the way to current um and um yeah that's about it um Amber Lee I'm from Rhode Island currently um lived all over the place but I run most of the time if you've been to a tournament in Rhode Island I've been the one running it I run most of our tournaments out of a location Pizza Jays and even though I only started in 2021 I think at this point I've run about 50 possibly more than 50 tournaments and then I'll pass it over to Tish Tish yeah hello I'm Teresa Edwards I am from Columbus Ohio I have been a tournament director since the late 9s um the reason that we started doing tournaments was my husband and I are game operators and we had we started out with locations in structure of the industry chart with with games and laundromats and pizza joints and things like that and we really like to play games so um we started just doing little what I call Mini tournaments it wasn't anything where people had to come in and qualify or it was you come in you play since then everything has gone crazy the only reason I did it was there was no one else in town that had any games and had any desire to play any competitive pinball so Columbus Ohio I don't know if any of y'all have been there it is it's famous for the Ohio State Buckey but I got to tell you we have built a pinball Community there that is phenomenal especially our women pinball players so as the sport I call it a sport it has balls you have to be physical you have to have stamina you have to have guts and nerve and courage to be good at it as the sport has continued in our area there are many other people who want to do tournaments to be tournament directors and so I'm not needed anymore there's there's always there's other men other people who can do it bigger better than I cuz I just started scratching along doing what we could um so I I now basically do um mostly women's pinball tournaments and kids pinball tournaments and um usually I don't know if yall going to do tournaments maybe keep in mind they're a really good way to do Charity donations if you're doing a huge tournament you have to come up with money so that you can get the good players to come and get the good Whoppers and all of that but if you're just doing regular tournaments with regular people who just like to get together and play competitively keep in mind that it's a good way to gather a little bit of money for your favorite charity um we started whoever won whatever tournament it was they picked the charity and so over the past few years our bells and Chimes chapters probably given2 $3,000 to Planned Parenthood dog vers Paws all kinds of Charities and each one of them is always made in our name so anyway that's who I am I'm little guy in town I stick with the women's and the kids and I've been doing it for a long time before there were flippers and uh my name is Tom MacArthur uh my wife and I started the Fundy flippers pinball league in St John New Brunswick uh in 2017 and um so I'm I'm also in the 50 50 plus uh tournaments organized area now uh when we were talking about this and spitballing about things that we wanted to to address um there was an open question that kind of came up a few times so we're going to start with that one um just if you could just say briefly what's one thing you wished you had known before you started as a tournament director one thing that you you didn't know was going to be part of it but then uh you know you maybe wish that you had had a little bit of foresight on that anybody want to jump in with I can start sure um I think the one thing that I that I wasn't um as aware of when I started was that at times running a pinball tournament can be as much about managing personalities as it is about managing the games and the game play so you know every once in a while you might be put in an uncomfortable situation because of someone getting a a little worked up about what's going on or um little too excited or perhaps a personality conflict within your your group that's playing just think ahead about that and be ready to deal with it and it's pretty easy to diffuse but just one thing that I was not expecting good point I can play off of that um yeah you can't play in your own tournaments don't try uh one thing I thought was oh yeah you know I'm going to invite everybody over throwing on ifpa and I'm going to get points too those precious wppr points going off what she said pinball players in a tournament situation can be the biggest drama queens on the planet a lot of people here know it you've probably done it they expect everything they want everything running smoothly it's your fault if a Stern game breaks but they don't they don't um if you know if something happens I mean I had a tournament what last Saturday he won she won it's like who invited the o'neals and um they didn't come to mine that's fine yeah but um things break and I mean little things a sling stops working you know a flipper gets stuck balls get stuck if you're playing and you're on a game and someone across the room is like Chris Chris we have a stuck ball guess what you're draining not because you want a drain but because now it's in the back of your mind I gotta get the tournament continued I need to stop you know I and I know everyone's waiting but your thought of you know frame of mind is you got to keep the tournament going it's your job not to be playing in it so I guess that's the one thing I learned the hard way and I mean people have seen me go off the- wall upset running around with a chicken you know like a chicken with his head cut off you can't play in your own tournaments as much as you want to as much as people like oh why do you host you know not playing it's kind of For the Love of it more than anything else so I'm G to see the opposite thank you thank you thank you I'm gonna say that um you can uh join in on your own tournaments that you're hosting as long as you get help and so one of the things is getting a group of people together that also know the rules of the game know the rules the ifpa rules um the rules of the tournament things like that so that um they it's not just going to Chris Chris Chris Chris they can there's a number of people a lot of people in the back have helped me with tournaments um in the past so just having a group of people that that know how to make um tough rulings but correct rulings um one one story I have is that I went to this tournament um there was a ruling that was that I needed a ruling made um the tournament director um said oh I don't know the rules of this game to give an appropriate ruling so I'm like well can you get another tournament director he's like oh he's at at lunch so I'm like well okay so this is this is very um frustrating for the player um for me you know and so just know the know the rules of the game when you're for the games that you're organizing um for the tournaments you're organizing know the IPA rule set and get help you're allowed to have other people will help you be just rules officials you can have people just free stuck balls um anything that people are comfortable with and that gets more people into tournament directing more people into officiating things like that so I would say that the thing that I've had to kind of learn a bit because it's changed a lot since when I started and it's I call it um crowd control or Rando control randos to me and it's not and I this is not an insult randos to me are the people who come into the barcades to play the machines they are not regulars they did not come in for League they did not come in for a tournament they came in to play some games maybe have a drink have a good time as players when we come in for a tournament a lot of times we have to pay money to be there just to even be in the tournament and some of us myself sometimes can be a little bit particular about people who are too close to them when they're playing an important game and it can um affect their game play because it it draws their attention away from somebody who's talking next to them or some drunk who's trying to get his beer out of the thing so Randa control is important though because the location where you have your tournament is not always going to be your own house it's going to be a business the business owner that's going has allowed you to put your games in there or it's their games they want you to come there so that they can sell alcohol food whatever it is they sell and they don't want you to run off the people who aren't just coming for the weekend to play in this big ifpa tournament and then you never see them again for another year so Rando control to me is you have to take a little bit of empathy for the person just coming in the general public is what it is and the location who has to make money to keep being able to open those doors so that when you want to have a tournament there they're actually still in business um the one thing that I bought and um this makes me happy is you know those things at the bank where they or the fast food where they the cow lines whatever you call them those velvet ropey things so we now most of our tournaments now are in a big enough location that we don't use every single pinball machine in there in the beginning it was tricky we have every single pinball machine in use for a tournament so these general public couldn't play when they came in and I can't tell you how many drunks have threatened or not threatened have asked me if I would like to go outside with them to talk about cuz they're so mad cuz they can't play their pinball machine cuz they came in so just think about it when if you're doing a tournament a mini tournament doing League just think about the it's really the business owner and then also presenting the pinball community in a good light be polite I'm you know these people they just played your your game well maybe you should have been watching your game between balls so that somebody couldn't just wander up we we have to coexist with the other people I just want to tag on to that because my randos are 3 to 10 years old right and that's like a whole other thing because like toddlers are a lot like drunken adults right but they might cry they might be even more likely to cry if you tell them not to touch the game so we have a lot of like stay at the game until the next person comes over at Pizza J because we have so many little kids with their parents in there who love to play so yeah I totally feel that cuz my my randos are like this to we don't have to worry about that okay uh so we're GNA talk about just getting started in the uh as a TD the process itself is pretty easy you basically just go on the if PA page and follow through the links and it'll to get registered as a TD there's no big uh vetting process or anything but um so uh we do want to talk about uh people's motivation and why they became a tournament director in the first place uh did they run into any obstacles along the way um uh for myself we just had never had organized pinball tournaments in our Province before and uh we had had a couple of very disorganized ones and uh that we decided to uh I I basically said somebody's got to do this so I guess it would be me I didn't I didn't know that seven years later I'd still be the only one in the whole Province that's a tournament director as much as I've been pushing other people to to learn and get registered at it um so that was basically my uh my reason was just so that we could actually have uh organized tournaments in the province so am um I think part of mine was definitely because I wanted to play I played my first competitive tournament at the actually at the end of 2021 December of 2021 my first competitive tournament ever and then I started looking for competitive tournaments in Rhode Island and I realized there were none so I figured I better run some because that's how I do things uh the biggest challenge for me was getting up to speed on the rules of the games getting to know things and learning how to run tournaments so my first tournaments that I ran I did not have a prize pot I just asked people for the dollar for ifpa because I was learning I was honest about the fact that I was learning to be a TD and that there might be bumps and as I got more confident I started doing and we'll talk about formats more in a bit but as I got more confident I started doing more formats and started actually doing your larger prize pots and things because there's a little less less on the line people tend to stress a little less if something comes up and you're you take a little time to deal with it so that was that was how I dealt with it but really I wanted to play more pinball so I made more pinball happen I blame Jr if anybody knows Jr in Maine think 10 15 plus years ago Jr was the only place around that did tournaments and he did them well and he had a killer collection if you've been up to his place in Maine the way it's set up the way he runs things was you know pretty much tournament perfection especially for the time no ifpa no pprs it was just fun tournaments with food and a whole lot of smoking up there and um that was how I got started I was like o wow people are getting together they're playing in tournaments maybe I have my collection at the time in the basement let me start running tournaments and this is still pre IP ifpa PPR wppr is so I was like okay you know I'll have people over we'll have many fun tournaments throwing five bucks whatever kind of kind what Amber was saying less money more fun you get you know a different type of feeling back then and um that got the whole thing rolling then all of a sudden it was like oh I'm seeing tournaments that are you know this ifp and everything signed up for that started bringing that built the game room that it is today and now I've been hosting the bigger events same people but you're bringing more people in there's two types you have your casuals and your competitiv and depending and I'm sure we're going to touch space later on and how it is but there's that fine line balancing do you want to go the fun route do you want to go the highend player route and um or is there a way to kind of combine it and um that was kind of you know it I look at it as I see it as more and it goes back to my view that I can't play if I'm running I'm in it more for the social aspect you know sharing my collection for the good of pinball I'm not looking like to be a good guy or anything but kind of that corniness that okay I've got these games invite people over throw some drinks League you know throw some pizza rolls get everything in have a good time and that was kind of my motivation then it's kind of built up to having multiple tournaments a year big tournaments smaller week night tournaments all ifp certified and then going from there so that kind of was how I said I blame Jr you know in a good way so I mean he's kind of the Grand Daddy of attorneys in New Robert Englunds so so my motivation was more about starting as a rules official more than a tournament director so um a lot of my stories have to do with poor rulings so this is another one um so I was competing against um one of my Nemesis at the time on Attack From Mars and um there was a malfunction that happened the ball didn't the ball didn't lock and it didn't divert properly um player went up to the TD was like hey there's something wrong with the game The Game's broken and um the TD threw the game out and we had to play a new game didn't matter that I was like destroying them on the game at the time and I was winning and it was ball three but um so I was pretty frustrated after after the tournament was over I looked up the rule set on the ifpa website and said oh well it seems like it was a minor malfunction I talked to the tournament director afterwards I'm like hey this seems like a minor malfunction I was pretty frustrated that you threw the game out and you probably should have ruled it this way um then immediately asked me um do you want to start officiating for my tournaments I'm like okay so it's one less thing for the TD to do so this TD now could have more time to run the tournament work with the tournament software things like that my job was to make make the rulings and and go from there and then so as I got comfortable with rulings I then started organizing my own tournaments and things like that formats that maybe weren't being uh played very often in the area or more highly competitive stuff because I wanted to see more highly competitive tournaments because I wanted to play in them so um that's how it started for me when I started doing tournaments I the only tournaments I really knew about were pool so we just did double elimination or we did high score tournaments um as I started going around and getting to the pinball Expo in Chicago and going to Papa and going to other tournaments and learning more formats um we I tend to like to try a lot of different formats the um ifpa um makes it so that you're kind of in a little box as to how you do it can't do doubles can't do split flippers Etc and groups and all of that but really the reason I started like I said was we had games but really it was just because we would meet people who liked games and they wanted to play everything that we ever did was driven by somebody saying wow do you think we could do this I don't know why not if you got a game somewhere somebody let you play it then you want to compete it's as easy as let's play play a game um and do dollar games I'm sure you guys know what dollar games are right dollar games you play you play you play we put a dollar on there whoever wins gets all the dollars s's we've competed we had we you know we didn't have any setup any prize spot or anything so just have fun that's that's the whole key is don't get so tied into the box with what what everybody else is doing if you want to do something go ahead and do it that's the way things start and we did we started it there was nobody else doing anything playing anybody on pinball anywhere in Columbus at the time in their except in their houses so uh next up we're going to talk a little bit about locations uh where you're going to actually hold your tournaments uh in some cases it's somebody's house like with with Chris uh but in certainly when we started uh there was only one person that we knew in the province that had a a collection Personal Collection big enough to actually host the tournament um and then uh so we had to have locations and it started at a Barcade in uh in St John is where we started having them first and then we ended up getting to the point where we're moving them so now we moved them through the three major cities in uh in St in New Brunswick monton St John fron so we rotate them I still organize them all but we have them at different locations so um I guess the when you were looking at a location to host a tournament in what are some of the uh the criteria that you look for um you know the mix of the games that they have uh you know the how the games are up uh upapp the accessibility of the place but you know just some of the things that you look for when you're uh when you're looking for a location for a tournament so Tres you want to start this one I'll would say that all of the above all of the above um generally uh you got to have be able first find a location with some machines that you like to play I mean that's a good start right there and then where you see people come in there who play sounds simple but all they can do is say no yeah true um I'm going to use an example for the people in the front row um so there's this location in New Hampshire that is world famous and um had a had a ton of pinball machines but they didn't really work that great and so a lot of people knew this a lot of pinball players knew this um they decided to change that and um started fixing up the games uh inviting people to come and and play on them and show show them off and so now it's sort of a top place to play for uh tournaments in in New Robert Englunds and so um so this is this is fun spot I'm talking about so say so um yeah so um the most important thing to me is is good playing games a good variety of games um you know owners or um operators that are reactive to feedback so saying like oh this isn't really how it should play or maybe you should change this setting so that the game is either easier or harder or whatever so um and just having like full access to those games and um they you know for the bigger tournaments they've been like roping things off which is great so that we don't have the randos coming in and and uh wandering on in um and they have enough games that they can have the randos go you know to a different spot to play uh uh for pinball and things like that so just working with the locations and um finding a good spot that works for you with games that you can can work on and and um you know it feel like it helps everybody you know it helps the location drive more people um you're also like giving them feedback on how to make their games better so things like that and it makes everybody happy mix of games that is your number one priority when choosing a location I cannot tell you how many times I hear complaints about some locations and Praises about other with mix of games prime example Port City modern Sterns middle Bal Williams dmds classic early 80s funpot we know you have everything from the 80s up all the way to the new Jaws I'll shoot my own horn here IIA has an 80s Corner though I'm kind of getting the fake modern like Pulp Fiction and wo nelli which is a em but yeah don't boo me don't boo me up there with W nelli but um mix of games is important that Everyone likes to play they don't always want to play the latest and greatest for an entire tournament I mean yeah everybody wants to play the new Jaws everybody wants to play Elton John everyone wants to play Labyrinth but you also want to have a sea witch or maybe a whirlwind or yeah a nine ball or or my favorite from the tournament a couple months ago uh what was it Joker poker or whatever what was the one that Jokers Jokers yes the one the one that I end up winning on so um so you know you want that alpha numeric as well which is why I bought Brian and Brian's old Whirlwind and everything but there's Brian up there the other Brian um so yeah you want to have a mix of games so if you're if you have your own house yeah you're going to buy you want to buy the games that you're going to play 99% of the time you're going to play your own games I go up to my game room I play I have a tournament every now and then I'm not going to buy what every everyone else wants and it's kind of my famous thing to say to everybody if I listen to everybody I would have every game and I would sell every game because everyone has an opinion on every game you're never going to satisfy everybody but if you have a nice balanced mix some Classics you know if you really want to go the em out a couple of EMS if you're comfortable with that I know Dave and Steve have had EMS in the past which you know everyone's like oo let me gravitate over to that you know it's kind of nice you know we're so like Pete and not Pete sorry Pete I'm not picking Pizza CH but like a pizza your your mom and pop Pizza probably has like one or two games what are they going to have they're going to have venom they're going to have Elton you know they're going to have whatever the latest and greatest is you kind of want if you have more than a couple of games you want to have a nice mix of games and that's going to keep you people happy that's also going to bring more people in and it's goingon to it'll just it'll also speed up the tournament too because you don't want to be playing on Godzilla for an hour plus or guardians or you know if you're on um Wonka And everyone's having half hour ball time it's going to take so you get those nasty short games everyone loves but hates to compete on it it makes for a great tournament no definitely um I sadly missed kind of the Heyday of pinball in Rhode Island and I'm trying to bring it back we previously had flip side and we had shelter and those all kind of succumbed to the pandemic uh Pizza J and of course EMP are the only really two places to play games or do tournaments right now um when I sort of fell into the opportunity there were games being operated at Pizza J which is literally a 10-minute walk from my house and I knew the guy who operated them he is a new Game Junkie he buys everything shiny that comes out and if you're lucky he keeps it for a month before he sells it and buys something new so my husband and I absolutely love to fix games and I actually stick around after this because there's an amazing talk about EMS because I took an em Workshop earlier this week as well so we can get an em on location so we brought in the classics we have a bunch of 70s 80s older games that we brought in to give a Better Mix so now we have new and old we've got about 13 games in a pizza restaurant it's a big restaurant it's not like you walk in the front door there's two games there's a counter that's it it's a big place we got four games in the back eight 8 10 12 whatever we can cram into the front so that the location fell in my lap it was being ready to be a TD that was really the challenge for me okay so now you've uh you become a TD you found your location next thing you're going to need is players um so just to have everybody uh maybe give a few U Notes about how they drew players in whether they was already a an active group of people that wanted to have tournaments or whether you had to recruit them and one that's near dear to my heart is uh retaining people or getting them back after the pandemic because I know our league has never recovered we we don't have as many people playing now as we did before the pandemic and if so if anybody has uh notes on how they were able to get people to come back or just how they recruited people in the first place Amber yeah um so we had a small group of people that really wanted to play and then I made sure to get on different social media venues to get information out one of the most beneficial things about registering a tournament on the ifpa website for me isn't even about the Whoppers it's about the fact that it's a place where anybody can go and search for tournaments in their area and find them and that's another way that we found and honestly if if you've met me you know like if you're playing pinball at Pizza J I will walk up to you and be like hey we have tournaments come to my tournaments so uh I yeah I just like get I get up there and talk to people I'll tell people about it and I also did a really really traditional kind of silly thing I did those little sheets of paper with the little things you can rip off and I put them at all because I'm in Rhode Island I've got brown I've got Ry I put them over at the colleges and I've gotten a ton of students as well coming out to do my weekly leagues that we do and tournaments so that's the way I've kind of brought back population um I didn't get to experience it pre- pandemic we were actually in Baltimore for a few years and moved back to Rhode Island we had been there previously um but that's the way we're building things up now the pandemic helped um before tournaments were smaller there was a bunch around everyone was hungry to play Pinball after Co and the tournament's just skyrocketed which is great I mean it's great you're getting more people in you're getting more locations the locations are making business making money I mean Pizza J needs to sell pizza sell alcohol sell everything Fun Spot needs the money you know they're business they got to pay their employees whereas you know a home not so much it's more you know generic but um how do I recruit players uh the NL helps so if you're in an location people are going to go try it out a lot of things now the last three or four seasons is everyone is traveling they don't have a home base for NPP they're going around hitting oh I'm going to hit all the New Hampshire locations you know I'm going to hit you know Northern Mass I'll maybe go to Chucks I'll go to Steves I'll go to ice I'll go you know to Brian's when you have the you yeah and uh I will be going to Brian's and you know funpot joined what two seasons ago and you have the banner so I mean that's going to bring people in um now all of a sudden oh what are you doing you know Tuesday night I'm going to Granite State pinball and there's a tournament and not a tournament a league and it's casual and you know it's not much money and Word of Mouth also helps um putting out you know just little you know I don't have the luxury of the colleges which is a killer idea by the way and uh the pull tabs but putting little things out on social media hey I'm having League you know um hey I'm having a tournament things like that you know people see it okay um make stupid looking trophies you'd be surprised how many people want to come and get a dumb looking trophy throw Vanilla Ice in a stupid picture with with a big turkey Le and they will come I mean I think I had 40 something people at that tournament so you know do they want them you know oh you won $500 no I want the turkey leg trophy so but yeah Word of Mouth social media and you know I I I think League helps a big amount to having a league location you get those casual players so yeah I think I think attracting casuals is a good a good thing so one of the one of the best ways to do it is sort of fun formats so not having um serious tournaments um there's a lot of people that are intimidated by just playing in their first tournaments so yeah leagues is a good way um doing like you know a flip frenzy is a good way or sort of um we can talk more about casual versus serious formats um later but um yeah the attracting the casuals is is the hard is the hard part um because once they once they sort of graduate to become serious players you need to keep getting more casuals in so um I like to run sort of some casual tournaments and some serious tournaments and so the serious ones are sort of easier to to get players they will come out if the format is serious and they will um they'll be checking the ifpa website they'll be um they'll be they'll they'll know when you're having a big tournament so um yeah just just think about the formats and we'll we'll get into that in a bit I have when I started I used these things called Flyers which were pieces of paper that you put information on and you left them in different in different locations and people might just read them or they might take them with them and um nowadays we I use social media pretty much only for our bells and Chim stuff I don't really like it it's a rabbit hole for me but um the thing that we get most of our players from comes from Word of Mouth we our Our Ladies bills and Chimes Clum is has a really we just keep getting better and better and a lot of it is because we really like our league and so most of us we have like this pyramid scheme kind of League thing going if you're in in the the in a bar and you see a um someone playing and they're maybe they win a free game and you hear that knocker or you're just you're watching them and they're doing what they're supposed to do on a game to play well and so here's what we do we go talk to them and you might have to talk to them more than once cuz they may not come the first time you talk to them but you talk to them and that our ladies are like excited about talking to other ladies we don't approach too many men saying oh wow you look pretty good you should come up and play on Monday nights with the open we they can do that on their own but we're really good about approaching Other Woman and saying you look like you like pinball and most of the good pinball player women pinball players we have this is what they go through oh I'm not good enough to compete I'm not good enough to play so you got a little hurdle there of getting them just to come in and hang come just watch just be around us we'll show you and our league is all coaching you don't know how to play a game you ask and we all tell you we might not tell you the right thing but we'll all tell you what so at B of mouth all of the other things that people do to Market things that someone in our league tries to do that stuff but we all are like hey hey you hey girlfriend you want to play with us and most of the time somehow they tend to come in and try us out and then some of them don't leave we're we're just getting better and better and better cuz we're building our little group of people that feel like this is a safe area where we can come learn how to play better and nobody's going to give us any crap so talk I've done the approaching people that are playing on location and and talk to them and uh I'm happy to say most of the restraining orders are gone so uh so now we've got some players in a location and you're the ready to be a TD next you have to decide what formats you're going to use so um and it may be I know some people have talked about starting with one and then trying different ones uh some guilty tend to use the same one all the time because it works for their group um so anyway uh what are your feelings on formats what uh what do you like to use do you change it up or do you use the same one for the same group um you know is your priority on maximizing the the Whopper points or is it more about building the pinball community and you know is there uh formats that you've uh used that you found have been effective one way or another TR you want to start yeah um we do we do league so we use regular kind of League software we play five games and uh each league night and then we um use some I think ifp way of grouping them but the the formats on the nights when you don't care whether there's Whoppers or not and whether it's ifpa or not are some of the most fun formats and I'm just going to name a few because I keep searching them out cuz we got first we did double elimination high score then our my friend Bowen Kuran said I said we need something else I can't stand doing the same thing plus it takes too long so we started doing three strikes so from there we just expanded we do prices right we do um Conga or stall ball or Zen or whatever you call that um and now it's gone crazy there's flip of frenzy there's nine strikes there's free strikes there's this there's that um what I have what I do know though is is that the newer people they like coming in and playing the regular way you know playing the league thing but it really helps them to get a few evenings of just for fun something for fun even if it's the dollar games or the stall ball or whatever something that gets their their heart beating a little bit and going boy you guys are fun so if you can make them think that they're having fun then they'll come back if you haven't played stall ball I I highly suggest you go to the Southern New Hampshire club and play I don't know when the next stall ball is going to be but probably be this evening maybe I was going to say I'll play you this evening yeah so there's there's a game called wildfire that Derek in the back rewrote the code for and he built in a stall ball mode so he yells at you when when you have so basically you put a ball in a scoop or anywhere where a ball stalls you get out of line someone comes in and then they need to stall the ball and then if you drain you're out if you tilt you're out so um that's that's very fun format other um sort of casual ones uh pin golf is a really good one um so that's either uh score or objective based um you just need to play until you hit a Target score and however many balls it is that's how what your Strokes are um I like this other one that a lot of people don't do but it's uh for super casual for people that don't know the games you do goal- based instead of score based so that is you know uh get three uh rooms on Adam's family or start the multiball on attack from ours you don't have to worry about your score you don't have to worry about anything else you just have to do one thing and that gets a lot of people to learn something new about the game maybe it's something that you don't necessarily go for all the time or something that you you're not really familiar with you become familiar with it and they that's a way to like learn the game um another format which is really fun is called critical hit so you get these cards and they have certain powers and you can be like take your hands off the flippers so you can like throw it on someone they have to take their hands off the flippers um or play an extra ball or cover up the score or switch scores or switch scores yeah switch players that happens to me a lot where I blow up the ball one and then someone switches with me so um it's a really cool format um it was started by Carl D'Python Anghelo who did indisk um out in California um and then there's always the more serious formats like Target match play regular match play um there's one here this weekend um that's a card format so you have to put up your best five games in a row on a card so um and each card is $20 so if you screw up your first game that there goes $20 so um considered a [Laughter] donation so yeah those are those are some of the the fun formats I try to mix it up you want to mix it up because you want to know your target audience you're not going to always get the high-end players you're not always going to get the low-end players and you got to kind of accept the fact that you can't please everyone so I'll start doing you know I'll do like a couple of weeks ago or last week match play Simple everyone knows it it gives a good amount of wppr points you get a good crowd it runs itself which we'll talk about software but I will drop in you know the match play software um another format that I started doing last year was Amazing Race if you're familiar with the show you can make that into a a tournament which is ifpa allowed and after talking with good Bowen about it uh we did a test one with him and of course he W it but um but you can really Juice It Up with having roadblocks u-turns things like that where you have to play two games you can get eliminated you can um send someone back they can fast forward so you have a qualifying where now you're taking the qualifiers and moving them in the later rounds which also helps with speed because now you don't have those extra eight people running in the first few games where you have to wait for 20 or 30 people to play a game and it's you know before someone gets eliminated everyone has to play each game lowest score you're out so some poor you know person is going to have to get eliminated on game one but then you bundle it with a qualifier okay now you play a two or three hour maybe a Max match play um since flip frenzy isn't really ifpa friendly anymore but then the downfall is you're cutting 50% of the crowd out but they got to play three hours so it's balancing your crowd you know who's going to advance you know who's not going to you could always add a B division for those people that don't make Amazing Race and do like a two strike or a one strike knockout give them a little something throw them 30 or 40 bucks a little trophy off they go They're satisfied your high- Enders are satisfied they're building up the wppr points going through Amazing Race and you get that nice balance so yeah match play Target match play amazing races I think my favorite one now um I did love flip frenzy but yeah that one just got destroyed by ifpa so but we'll always have Max match play it's Max match play is pretty close which is yeah unless you're running it and then it's the biggest pain in the butt in the world but anyway um I watch what all of these guys are doing and I try to do as many different types of tournaments in Rhode Island as I can because I'm an army of one and I want my players to get experience with different formats and feel comfortable actually going to other tournaments that's really my goal with them like I can't I can't give them 50 tournaments a month because it's just me so I try to do an assortment of formats be it in my bells and& Chimes tournaments which are once a month or in my open tournaments which are also monthly and we do run leagues as well usually kind of the entry level uh first one is free sort of thing is the league it's comfortable your social you're in a group it's not scary so I get people playing in league and then we do our open tournaments or our women's tournaments and I try to just switch up that format so that people get really comfortable um definitely use match play because I can't bring everything all the time I do play in my tournaments because otherwise I wouldn't get Whoppers at all so yeah that's that's I like to switch it up also mine are a lot smaller tournaments than Chris's so I can play in them and uh I know we're getting short on time here uh maybe just a very quick word about uh what software you use whether you like it or not I already said I use match play so that's it match play match play match play get in the spend the money use match play uh fun fact the match play got uh its start out in San Francisco for San Francisco league so we got to I've been using it since the beginning it's awesome um the guy that that wrote it Andreas he's really receptive to feedback he um he is really good at what he does so and everyone that wants to be a TD should pay to uh use match play get the the pro account it's it's totally worth it yeah and it integrates with scor bit I knew that was coming we use match play we use um chalange sometimes I have have used baloue in the past um I do suggest that no matter what tournament software you use you get familiarize yourself enough that if you have to go to paper and pencil you can do it well that's uh the items that we were going to cover I guess we have time for a question or two three questions three questions that's so does anybody have a question for the panel yes um you were talking attracting new players but how about retaining new players um I've had know run leag I never know why like were they not having fun like because they were getting their butts kicked by you know really good players like you know and also try to balance that too with like really good players yeah so he the question was about uh not only attracting new players but retaining players and uh as I mentioned the the uh Co really knocked that out of our league we're we're a small population to start with we're only 3/4 of a million people in a province three times the size of Massachusetts so uh it's it's tough for us to to get that many people but uh yeah any uh tips on retaining uh players making sure that they um always be communicating um try to uh get them to sign up for the socials and things like that email them um so uh Derek back there he has an email list and he emails out every time there's a new tournament and so just to remind people hey this is coming up and then oh you better get your tickets fast and all of his tournaments sell out in like 1 minute because he reminds people over and over again this is going to sell out this is coming up kind of gets the people like wanting to register really fast so um he's really good at that he's really good at the socials so just get really good at social media emailing um talking with them just say you know hey I haven't I saw you came to our first tournament you haven't come back like is there anything we can do differently things like that asking for feedback maybe sending out a survey things like that yeah I tried that nobody respond yeah yeah Providence is really small like if I don't run into walking down the street like it's probably a weird month uh we're we're really we're a really tiny town in the Capital District of New York so yeah so what I what I find a lot of the time is I really try to connect with people when they first come to my tournaments or leagues and just kind of say like hey this is all of our all of our Social Media stuff like social media really is it like it's a necessary evil yeah I'm sorry if you want to be a TD and get people at least Instagram like do the Instagram a lot of people have left Facebook they still do Instagram I have a website I have Instagram I also have Facebook anyway but yeah just really connect with people make sure they have all your Social Media stuff because you'll see them follow you and then you'll have the opportunity to reach back out because it's that initial connection where so you can do followup that's the real challenge for sure yeah any other questions yes yeah um so we've been running tournaments for about six months now and uh one thing that I've been struggling with is is prizes for people um the winners um we generally just been doing stuff from Stern Army and other pinball related stuff that put together we'll do it for like the top four players but trying to expand out to maybe cashes or trophies and stuff like that but like ideas yeah I'm jumping on this and then Chris is going to jump on this because Chris does amazing trophies too um I have I've always been like a real Arty crafty person I make most of my trophies um but I will say Stern Army has been totally awesome for providing prizes for stuff if counting on your type of location I partner with local breweries for like gift certificates and swag um I partner with the location I'm at I don't I don't own pizza J Pizza J doesn't own my machines like we're separate entities that work closely together so so PJs will actually like give me if they have fancy glasses that they're doing that season or whatever like they give me swag um I'll get swag from the manufacturers and then yeah I try to make some fun trophies or have like little fun prizes sometimes sometimes I'll have like little door prizes or like last place prizes um love the last place prizes you don't have drawings don't winners can get stuff but if you award prizes at random less skill players be uh won't feel discourage they'll want to come back they'll say you know I have a chance to be a winner even if I'm not the bestall player here yeah yeah random drawings they do that a lot at ENT terium everybody comes in and then they'll do like they have a big pool of prizes that have been donated and they'll do stuff but really it's starting to talk to like local local businesses and things that might have the same appeal to your players and try to start getting some some donations for sure and Chris does awesome trophies I'm gonna the trophies I mean and cash I don't usually do prizes I'll stick with cash and trophies and you want to advertise what the cash is so you're going to roughly know how many players you're going to get give or take and using like the whole thing with the social media advertising word of mouth say Hey you know I maybe I'll get 40 people in at you know $30 ahead at maybe the you know $1,000 cash prize and then throw some ridiculously dumb trophies up there which is how I advertise uh the May 4th tournament I I ordered the trophies back in January there's plenty of places I get them from a place in Houston that makes him I have a disco ball death star from May the 4th you know it's ridiculous throw that up there and say ooh look what you can win and the next thing know you're getting people interested in signing up you know yeah you know and and you want to have a lot of trophies I try to have five or six and that kind of goes what I said earlier having an A and A B division if you give the people that don't make finals a chance to win a smaller amount of money in a small trophy for their efforts they're not feeling like oh I'm coming and that's the complaint I get oh I don't want to come here pay so so and so my fee because I have zero chance of winning you know oh I can win the smaller Trophy and I can get a little extra cash for the cause yeah they're not going to more you know pay a house payment but it's a little something that motivates the Lesser people that aren't playing in the in the finals and kind of separates it from the the wppr players and um just to add on to that um yeah the his last tournament he ran it was the the bottom eight players actually competed for the B division it was April Fool so it wasn't it wasn't the top eight and then the next eight it was the top eight and then the bottom eight you know so uh the people in the middle got screwed this time but you know yeah they needed to play better play better or worse I don't know why he's complaining he was in the top eight and his wife was in the bottom eight so let's just a winner B winner and yeah she got like a little you know it was like the he got a taller trophy she got a little one and it was a little bumblebee with a gun because it was the shootout kind of play on words so it's little things like that you know and then you see all the the sad faces oh I really wanted that bumblebee trophy okay you know it was a $15 trophy it's it's a little piece custom plastic but you know it they love it yeah people love it I mean I know that that would be what I would be going at I'm not a top thousand player I'm going after the be trophy just cuz I like to have the little trophies so and I guess we got time for one more quick question if anyone has one Derek looks like he has one no no no I guess that's it so thank you got one oh Whopper not I did yeah you didn't it was on the slide yeah I mentioned I mentioned that I do all of mine as Whoppers because I I'm the only one doing mine so and actually Tish called that out too she said she does formats that aren't that are just fun and are so we did we did try to cover it where we could we weren't going to get into like a huge heated debate about it because yeah I do about like 95% Whoppers even for the Casual tournaments for the for the critical hit one you're allowed to do Whoppers but I don't because it like changes the feelings that people have towards the tournament like I would be very pissed if someone swaps scores with me after two balls and after you know like now it's like oh now I'm screwed so um I think doing Whoppers attracts a lot of the the uh the higher end players especially like big Whopper events so bundle it with league so I do a you have any and then I do an IIA League which is like a herb scoring eight weeks you know play whatever game highest score you know 100 9085 if you look it up you know if you're not familiar with the format and you bundle that the same night as any PL league and you'd be surprised I can get 20 up to 25 people maybe a dozen are doing NL but the rest are coming for a casual non-stressful and they're still getting their wppr points so yeah if you bundle it with different things too it's a great way to people get their points but at the same time without the high stress of oh I'm in a match play single event type thing thank you everyone for coming out and thank you for everyone on the panel your trophy all right trophy I didn't get a fun spot trophy you know

Amber Lee @ Location criteria discussion — Clear prioritization framework for location selection

  • “I blame Jr. in a good way—he's kind of the Grand Daddy of tournament directors in New England.”

    Chris Berett @ Motivation discussion — Acknowledges influence of pioneering TD figure

  • “There's no big vetting process—you basically just go on the IFPA page and follow through the links to get registered as a TD.”

    Panel moderator (Dave) @ Getting started section — Clarifies low barrier to entry for becoming tournament director

  • Bells and Chimes
    organization
    Fun Spotvenue
    Fundy Flippersorganization
    Flipsidevenue
    Sheltervenue
    Port Cityvenue
    Jr.person
    WPPRorganization

    high · Teresa Edwards discusses Bells and Chimes fundraising for Planned Parenthood, dog rescues, and other charities through tournament prize structures

  • ~

    sentiment_shift: Post-pandemic pinball tournament recovery showing strong initial surge but some persistent retention challenges for leagues

    high · Chris Berett notes 'tournament's just skyrocketed' post-pandemic; moderator notes leagues 'have never recovered' to pre-pandemic levels

  • ?

    community_signal: Regional TD networks and mentorship in Northeast, with established pioneers (Jr. in Maine) influencing next generation of organizers

    medium · Chris Berett credits Jr. as 'Grand Daddy of tournament directors in New England' influencing his tournament organizing approach; mentorship from experienced TDs informing new directors

  • ?

    community_signal: Emerging standardization of tournament format and rules across regions through IFPA compliance, though some TDs express desire for more format flexibility

    medium · Teresa Edwards notes 'IFPA makes it so that you're kind of in a little box as to how you do it—can't do doubles, can't do split flippers' but also mentions preference for starting with simple dollar games and informal formats

  • ?

    community_signal: Regional pinball tournament infrastructure mature and growing in Northeast (New England, Rhode Island, upstate New York); established locations with quality game mixes (Fun Spot, Ice Ice Arcade, Port City, Pizza Jay) now supporting competitive tournament circuits

    high · Multiple panelists reference organized tournament circuits with rotating locations across regions; venues specifically investing in game maintenance and variety

  • ?

    community_signal: IFPA providing accessible TD registration and tournament directory infrastructure supporting grassroots tournament organizing across multiple regions

    high · Multiple panelists credit IFPA website searchability and registration process as key to tournament recruitment and legitimacy