Journalist Tool

Kineticist

  • HDashboard
  • IItems
  • ↓Ingest
  • SSources
  • KBeats
  • BBriefs
  • RIntel
  • QSearch
  • NName Review
  • +Health

v0.1.0

← Back to items

JJP Game Unboxing - Dialed In!

Jersey Jack Pinball·video·1h 13m·analyzed·Jul 12, 2017
View original
Export .md

Analysis

claude-haiku-4-5-20251001 · $0.024

TL;DR

JJP unboxing tutorial for Tee'd Off demonstrates safe setup procedures and new customer support.

Summary

Jersey Jack Pinball hosts an instructional unboxing and setup video for Tee'd Off at the Pintastic Pinball Expo. The video provides detailed guidance on safely receiving, unpacking, assembling legs, securing the back box, removing glass, and initial setup steps. Emphasis is placed on safety procedures, proper handling techniques, and leveraging included documentation and support resources.

Key Claims

  • Jersey Jack Pinball expects thousands of people to receive Tee'd Off machines

    high confidence · Jack Guarnieri (Jersey Jack Pinball owner) stated this directly during the unboxing video

  • Dialed In features a new cabinet base design with holes placed to achieve approximately 6-degree pitch when all four legs are fully seated

    high confidence · Jack Guarnieri explained the engineering of the new cabinet base during leg assembly

  • Jersey Jack Pinball provides a one-year limited warranty on game parts—'probably the only people in the industry' offering this level of support

    medium confidence · Jack Guarnieri made this claim during discussion of warranty coverage and registration

  • Tee'd Off uses proprietary 'Invisiglass' non-reflective glass formulation

    high confidence · Jack Guarnieri described Invisiglass during glass removal section

  • The printed manual for Tee'd Off is on back order and will ship separately

    high confidence · Post-it note visible on playfield during video setup; Jack confirmed online PDF available at jerseyjackpinball.com support page

  • Tee'd Off supports Bluetooth connectivity with Jersey Jack Pinball mobile app

    high confidence · Jack Guarnieri described app integration in quick-start guide discussion

  • The game includes a QED figure with a lightning bolt that must have a rubber band removed before powering on

    high confidence · Jack pointed out the rubber band constraint and referenced post-it notes on playfield

  • This particular Tee'd Off unit is game number 189 and was built on the 21st (date unclear from transcript)

    high confidence · Jack identified the certificate in the box and mentioned signing it; sold through Automate It distributor

Notable Quotes

  • “The last thing we want to do is be pulling the game out of the box by the plunger. Okay, a ball shooter. There's a little note here that said this is not a handle do not pull a lift game by ball plunger.”

    Jack Guarnieri@ 6:35 — Safety reminder highlighting common beginner mistakes during unboxing

  • “Beginning with dialed in, we have a new cabinet base here designed with these holes placed in the right place so that you should be able to put all four legs all the way down and get roughly a six-degree pitch on the cabinet when you stand it up.”

    Jack Guarnieri@ 10:14 — Technical innovation in Dialed In cabinet design; addresses playfield angle standardization

  • “You will lose them. Okay, so we have the cash box... because that fills up with money.”

    Jack Guarnieri@ 19:36 — Practical advice on key management; underscores commercial viability of machines

  • “We're really fortunate that we build these amazing games, and we have so many new people buying pinball machines for the first time. So we can't really assume anything.”

    Jack Guarnieri@ 26:54 — Reflects on market growth and new customer demographics for Jersey Jack Pinball

  • “Printed manual is currently on back order. It will be shipped to you once they become available.”

    Jack Guarnieri@ 25:05 — Production constraint on printed materials; indicates high demand or supply chain issue

  • “We're really proud that we're building handmade in America products.”

    Jack Guarnieri — Brand positioning on domestic manufacturing and quality craftsmanship

Entities

Jersey Jack PinballcompanyJack GuarnieripersonJersey ButchpersonTee'd OffgameDialed IngameAutomate ItcompanyMike DeDonnerpersonPintastic Pinball Expoevent

Signals

  • ?

    business_signal: Printed manual for Tee'd Off on back order; supply chain constraint affecting documentation delivery

    high · Post-it note on playfield states: 'Printed manual is currently on back order. It will be shipped to you once they become available.' Jack references online PDF available instead

  • ?

    community_signal: Jersey Jack Pinball actively promoting Facebook and social media presence; building community around customer support and product promotion

    medium · Jack states: 'We want you to like us and follow us on Facebook, social media. We have an amazing, you know, Facebook page and social presence where so many of our loyal customers really love what we do, and they promote us'

  • ?

    community_signal: Jersey Jack Pinball producing comprehensive unboxing and setup tutorial at major expo; demonstrates commitment to new customer education and product support

    high · Entire video is dedicated to instructional setup guidance; Jack states 'the idea is not only to have some fun and set the game up, but it's to give people an idea before they get the game what they really need to do to set it up'; mentions supplementary videos planned

  • ?

    design_philosophy: Jersey Jack emphasizing comprehensive documentation and post-it note guidance on playfield to help first-time buyers navigate setup

    high · Jack references multiple post-it notes as intentional design aids: 'these were put here by people that know exactly how this game sets up and exactly where some of your places to trip up might be. So these are their way of trying to help you'

  • $

    market_signal: Jersey Jack Pinball expecting 'thousands of people' to receive Tee'd Off machines; high demand for product in new customer demographic

Transcript

youtube_groq_whisper · $0.220

0:00
I'm guessing we're live, right? I hope so. So we have a great camera present. If you feel like us on Facebook and share, we're here in one of the executive rooms at the Pintastic Expo up in Sturbridge, Massachusetts. And I'm Jersey Jack, and that's Jersey Butch. And we're going to show you how to unbox a dial-in. Okay? So if you're lucky enough to get one of these things, and we expect thousands of people to have them.
0:32
The box arrives, it's strapped to a pallet, and it would have a freight label on it. One of the things you want to make sure of when you get the game is that there's no damage to the box.
0:44
The box, the integrity is there. Sometimes there's a little rip at the bottom, things happen. But you want to make sure that the game is intact in the box before you sign a delivery receipt. on the box. This game happens to be from Automated. Come on in. And this says, you know, make sure you inspect the carton and its contents before a driver leaves. And this is some good information that go on a lot of the games. So the first thing that you don't ignore after you sign that is this envelope says open first. And in here, let's see what we have.
1:22
So it should be two sheets of paper. One's going to be your pinball boxing and setup, and then a reminder to register your game and how to do that. So we're going to follow this to the letter. When you move your game, you have to make sure that you truck on the side that says truck this side only. All the other sides that come around this way, David, It says do not truck this side. That's not where you want to put your hand truck to move the game around. You want to come under this one side that says truck this side. Lean the game back onto a dolly and get help. It's very heavy, especially going downstairs and things like that. Get a lot of people to help you, two or three people to help is very handy.
@ 31:02
David Thiel
person
Invisiglassproduct
Jersey Jack Pinball Appproduct
QEDproduct

high · Jack states: 'if you're lucky enough to get one of these things, and we expect thousands of people to have them'; also references 'so many new people buying pinball machines for the first time'

  • ?

    product_strategy: Dialed In cabinet base engineering redesigned to standardize playfield angle at ~6-degree pitch through properly-spaced mounting holes

    high · Jack explicitly states: 'Beginning with dialed in, we have a new cabinet base here designed with these holes placed in the right place so that you should be able to put all four legs all the way down and get roughly a six-degree pitch'

  • ?

    product_strategy: Jersey Jack Pinball mobile app supports Bluetooth connectivity and game integration features for Tee'd Off

    high · Quick-start guide explains how to 'connect your phone through Bluetooth Tee'd Off the game. You download Jersey Jack Pinball app'; indicates feature currently available or near-launch

    • 2:13
    So what does it say first on the? So note, it says truck this side only and open the top of the box. Then remove the staples from the top of the box to prevent scratching the body of the game. So you're going to have two straps that attach it to the big pallet underneath. These straps are very tight, so you have to be careful. Shield your eyes. Don't have anybody standing nearby. Get a good pair of wire cutters and get a hold of here. Like I said, cover your eyes. Protect yourself. Don't let things snap and hit somebody else.
    2:50
    Cut the tube. if you got these cardboard here to keep it from cutting into the box. Those are just to maintain the box integrity. And we're going to start opening the top here. So you can just kind of work your hand under here. And if you had a knife, you'd be very careful, but you can get under here with a knife.
    3:10
    Easy for you, Butch. When you got gorilla arms. So we're going to open the top very carefully. You start getting your hand under here. Some of these have staples under here. You don't want to cut yourself. You're going to rip one side up.
    3:24
    Get a hold of the other side. Rip it up. And now, very first thing, get rid of these staples. Very sharp. Bad idea right here to leave those in because you're going to pull your game out through this later. So I'm just going to take a hold of the back of one of these. It's like halfway out already. Take them out. Just keep them in your hand. Make sure you get every one of them. They'll be along the edge here where the two pieces came together, all along in here. and then there'll be an extra one out in the center. So we're going to pull the ones out of the edge here. Make sure some of them are kind of hidden under the tape. You want to make sure you get every one of them because these things, if you start rubbing up against these, they're very, very sharp, and they'll either hurt you or your game. There's some more first-open-me-first kind of stuff on top there.
    4:11
    So I'm moving around, taking all the staples out here and just bending them with my hand. If I get them with the pliers, you could do that too. Grab ahold of them, pull them out. Many ways to do it. We're gonna make sure we get them all though. That's the key.
    4:32
    Last one there. Look around, make sure none are sticking up in here. None are in either of the flaps. And we'll take this, Jack show you there, your certificate and all, you're taking off the top of the back. Yep, you have the LE certificate is in here. This is game number 189, which I think Gabe already bought from Mike and automated. Our distributor here represented at this show is Mike DeDonner, automated distributing. So in here is your comic book that I just dropped, and you have your use certificate.
    5:06
    Okay, so we opened the top flaps. What does our paper say next? Let's do this. So this paper tells you to basically save the box. Some people cut the box. We have the instructions for that. You peel it like a banana peel. But since it's Gabe's game, and I know that Gabe really, he probably will sleep in the box afterwards. I don't want to ruin his box. So we're going to lean this down. We're going to pull it off the pallet, wave a little off the pallet a little bit. Walk it down off the pallet a little bit.
    5:42
    So now we'll tip it down, both of us. Onto the truck side only side. Right. And remember, the game is heavy, so try to do this, you know, so you're not dropping the game.
    5:57
    And there's the game, okay. So now we're using that truck side only. We've got the game now on its bottom. That's why that side was so important. Now if I was not on carpet floor, say I was on a wood or a tile floor, I might get a blanket because the instructions say lay face down on side. Use of blanket is also suggested to protect floor. So that's kind of important. We don't have that problem. When we take out the packing material, there's a box here where it says cabinet, legs, casters, and clothes. So this, obviously, this box we're going to need at some point in the future. The last thing we want to do is be pulling the game out of the box by the plunger. Okay, a ball shooter. there's a little note here that said this is not a handle do not pull a lift game by ball plunger believe it or not so some people see something to grab and they have to grab it start tugging it so really you're gonna grab here pull again and out it's very easy to pull a game out i would say i would say you get about eight people to help you pull the game out you know you get a six pack and a whole bunch of people,
    7:08
    which has got it out. Go a little bit more. Good, good, good. And I'll get rid of the box. So right now, this box, there's really nothing else in it that we need. All right?
    7:24
    So now what we need to do is we need to stand the game up. Let's pull it down to the center. Give us some room. We'll give Dave Thiel, our cameraman, some more room. Okay? Thank you very much. Thank you. Thank you very much
    7:37
    So now our instructions, let's keep going by this right? We need to lift up the game, right? So a couple of strong people which we don't have so I'm not gonna go like this No, I'm not going to lift that right so I'm gonna I'm gonna go probably my finger in the coin I'm gonna help you get his hands under there
    7:59
    Okay You can pull it by this strap and get enough gap under there where people can get their finger underneath and lift the game up Like we just do that's another good place and really you know if you left the staples in the flaps of the box Those flake will those staples stick out and they can scratch up the artwork on the game So it is really important for your hands or something like that next thing We're going to put two legs on right butch. Yes. We are okay. Leg bolts are in the place To hold it in place, we're going to get a 5-8-inch wrench in here. I'll open a box for you.
    8:38
    Go on the move here. Once you get them loose, they should come out. You know, I kind of feel like Jackie Gleason when he introduced the apple peeler. Kind of Corey Apple, you know.
    8:52
    It's live through the magic of television. So here again, close here, Dave. So this metal piece right here stays on the game. The leg actually mounts. It's sandwiched between the cabinet and the leg.
    9:05
    The fact that it doesn't come off when I pull these bolts, that's fine. That's what it's supposed to do. So I'm going to keep that on there, and we're going to put the legs on over the top, put these bolts back in, 5-8-inch ratchet. And what is Jack doing? He's damaging the legs. He just got all the legs out, which they're all individually beautifully wrapped by Kyle and some other people. And we have a bag that has the casters and the nuts. So I'm going to give you the casters and the nuts and I'll unwrap two legs that will become our front legs. So first thing, you drop all the nuts on the floor. You get one of them here and you're going to put it on each of the legs. And you're going to take it all the way down to the foot. These are your leg levelers, casters they're also called. And we're going to, I'll get these and then I'll give them. Here's one that's already done. Okay.
    9:56
    And then you can screw that onto the leg. Since this is a front leg, I'm going in all the way, and we'll show you what the bubble level on the game does too because that's going to give you the right pitch. It should be pretty close, though, with the new cabinet. Beginning with dialed in, we have a new cabinet base here designed with these holes placed in the right place so that you should be able to put all four legs all the way down and get roughly a six-degree pitch on the cabinet when you stand it up. I'm going to put these other ones in.
    10:35
    We have an assistant here. He doesn't know it yet, but this fellow, George, he's going to help us lift up the back of a real truck of an able-bodied gentleman, that's for sure. See, that's what happens when you stand idling by, you get pressed into service. It's happened since the beginning of time.
    10:55
    Push this one all the way in again. These should go in very easily. This masks the powder coating here so that it doesn't mess with the threads. And I'm going to get this guy in the rest of the way, and I'm going to hand it to Jack. Just finger-tighten everything at this point so you can get it later.
    11:17
    I love this color. Is this what they call a white glove service? Well, yeah, this is above the white glove service. This is the bare hand service. Yeah, platinum. This is the Ironman. Sorry.
    11:33
    Uh-oh, uh-oh. Yeah, this is, you know, it's kind of funny. I went to Brooklyn a few weeks ago. I went to Sunshine Lodge or Matt, and I went to Jack Law, and I was there doing this with the guys, and it was a lot of fun. This never gets old for me. I love doing this. Especially that new game smell. That new game smell. As opposed to that old game smell, which we all know really well too.
    12:02
    And you don't want to really make these so tight that you're breaking things, right? You want to make them snug and you want to tighten one and then go back and tighten the other one back and forth like a lug nuts on a car. I'm going to put the camera here because this is the last time you'll ever see the headphone jack where I was placed.
    12:21
    It's right down here by your knee. See? This is the sound guy. Listen. It's a great thing. It's a headphone jack. Pay attention. Okay, George, come on. I'm going to get you involved, all right? Oh, this is George. Hi. Hi, George. Hi, how are you? He looks like a weightlifter. Don't let him fool you. We can tell you those muscles are real. Look at those.
    12:46
    Bone down, rippling over here. We looked around this building, and there was no place to find a stool to be found. Really, if you pick up the back of it and you prop it on a stool, it's a little bit easier. Or if you have a couple of people that... Somebody wrote on the game, yeah? Yeah. I mean, this game was just built June 21st. So, and I was in the factory that day, and I signed it. Gabe asked me to sign it, so I did that. I get to do that. It's a happy thing I do, which is wonderful. Just a small upcharge for that, right? No, no, no upcharge. No. And you know what, actually, while you're doing that, I'm just gonna pull these bolts out of the bottom. Okay. So that we don't have to do that when we're holding again. Once you've got it up in the air, you wanna have it ready. That's why I'm getting the back lights ready here. Right.
    13:39
    You don't want to really hold this game up longer than you have to. Cabinet on this game, by the way, is a standard size. It's not a wide body. It's still very heavy, though. So make sure you have help. And what's different in this game is that there's a lot of weight in the head of the game, right? Yes. your monitor, your boards, everything is in the head of the game. In the back of the back box here is the big bracket here that's going to hold the monitor in so it can come out and pivot the school. Just so you know, we have 31 people streaming this. Okay.
    14:21
    But, you know, the good thing is that this will go on our Facebook page. It will go on the website. The idea is not only to have some fun and set the game up, but it's to give people an idea before they get the game what they really need to do to set it up. And hopefully we touch on all the points. There may be some other things that we don't touch on because we're so used to doing this.
    14:46
    We'll supplement this video with additional ones. All righty. You feel strong today? Yeah, I had a good breakfast. You feel like you're getting a hundred? Yeah. I only had a couple of puffins so far. You really don't want to lift everything from here.
    15:05
    This is stapled in and it's glued in. It's a very strong piece of the cabinet. But don't just support it by lifting from here. Which is right. You want to grab it from underneath. But look under here. I mean, you've got a place where you can kind of get back. You really want to get on the back edge here, and you've got to get a way to get your fingers under there. So I'm going to lift this up a little. Let Jack get a hand. Lift it right high. Get your hands. All right. Put it under here. And then I'm going to help him. There you go. And now George if you would you can hand this a leg and some bolts, okay?
    15:51
    Okay, let's get the other one going yep, I got the game okay, so I'm gonna pick up Don't tighten one of them all the way in. Just keep it kind of loosey on here and get the other one in. Get the bolt started and then apply upward pressure on the leg as you're putting these in. Like that. Yeah, I know. This is all instructional. It's a very good talk.
    16:30
    So I'm going to tighten that and then go back and forth and tighten each one a little bit back and forth until they look really good and snug. Then I'm going to move to the other side. Now a lot of people, you know, you can kind of support the game on the three legs with the other one in, but you're not going to be able to really tighten the fourth one the right way unless you're still lifting up. So your instructions are just to find one crazy friend? Well, if they're into pinball, that was pretty sufficient. Okay, I guess that's redundant. Right.
    17:01
    Exactly my point. Don't you, huh? Good enough. Thank you so much. One of them is finger tied and one of them is not. Get her done. Good?
    17:16
    Am I wrapped in anything? Yeah, we're done. Okay. What's next? Can I get Jack some oxygen? No, I'm fine. Next, we're going to cut this strap off. So now you're going to cut the strap. Using supports of two people, prop up the rear of the cabinet. We said two people. Cut nylon strapping for back box. Strapping will snap. Protect eyes. Again, this one we've been tugging at the game around. It's gotten a little bit loose, but no guarantee of that when you get your game. Make sure that you protect your eyes. Don't have anybody standing in either. When it breaks, it's going to go just like that. So if someone's standing right over your shoulder, you duck at the last second. Hey, tuck that strap. Yeah, snap. Watch this. Yeah, it's got a metal piece on it here. This is very sharp. Can definitely do some damage. So you're gonna step back and you're just gonna shield yourself and cut. Again, that one wasn't too overly tight, but don't count on that.
    18:10
    Okay, so now that we did that, we gonna open the coin door We gonna find the keys Using the keys which are on the ball plunger Remove the coin box which contains various extra parts and tools So I going to cut that It's got a tie wrap here holding this. Don't just start tugging on this. You can just cut it off with your hands. Yep. Or you can cut. Find you with the keys. You like using all those tools. I do. I'm a sophisticated man. Take off this pretty yellow tag here. Hey, man and his tools. That's what it's all about. And you get what you pay for. The first pair of these I tried didn't cut so well. So open up the drawer, get your cash box next.
    18:47
    Either key, these keys are identical. So you've got two keys to your coin door. So either key in here, and you see what happens when I'm turning this. It's just moving that bar back and forth. Also of note, you see another pair of keys, and we'll get to that in a little bit. This pair, it still stays on the hook in the door because that opens the lock for the back box to slide the glass up and access the boards and the parts in the back of the game. This key does not do. This is only for the coin door. And that's a very common thing on pinball machines is the back box lock keys will be on a little hook, either on either side of here or on one of the coin mesh, like in this game. And it's very important. You think, well, I need to put those in a safe place. No, they're already in a safe place. Keep them inside the coin door. When you open the game, you'll always have access to them. Don't take them out and put them somewhere else. You will lose them. Okay, so we've got the cash box is this guy right in here if you look down the side here Dave I don't know if you can see way up in here So we got a clip back in here. That's holding this if you just take this That's what keeps it in place when the game is upright and shit So I'm gonna pull this little clip off a little hairpin clip and now the box is free I lift up until I clear that bracket and then I come out carefully so as not to Game operators in our viewing audience. That's one of their favorite parts of the whole game Yep. Because that fills up with money. And then there is another spot here to take this plate off and connect the 12-volt bill acceptor to take dollar bills, $5 bills, $10 bills, and all that kind of good stuff, too. So that's what happens. That's why a cash box is still a very important part of the game because this is obviously a commercial game device that we want to go to locations and make money, but we also want it to go to our home consumer customers and have fun with forever. So you set this clip. If you're not going to be taking your cash box in and out, you can put it inside of here. You can clip it back onto here to remind you to put it on later.
    20:46
    Just don't lose it. So inside here is what we call the goodie bag. This has got a bunch of different items for the game. There are things like keychains, some spare plastics here and there, your cards for putting on the apron for charging people to play, and instruction cards. Balls, which are really important. Yeah, those are very important. Those are soaked in an oil. We'll get in that in a little bit just to keep them from getting rusty when they sat in a moist location. We've got stickers here. We've got an option on this game we'll get to a little later for covering the camera if you're shy and you don't like that thing taking your picture. You have your keychain here. You have some extra Mylar pieces to protect places on the play field. So this is the back box wrench, which we'll use to secure the back box when we raise it. And this is our plumb bob till. And that's probably the first thing we need, right? We need the wrench first. So I'm just going to poke a hole in this, slide it out, and give it to Jack. So this wrench, David, if you would, come back here.
    21:53
    There's a hole in the back here. This is called a roto lock because it has a rotation and it locks. So this is what happens, and it goes into this end of the back box. So it's really secure. It's not like having a couple of little nuts and screws So what we need to do now is leave this wrench here and then I suggest two people right lift up this back box I'm gonna take a look here. Make sure our cables are in good order here We want to feed these hoses into those two holes as we lift the back box up And just make sure that they go down into there We don't kink or pinch anything Keep moving down and then we're gonna
    22:34
    And we're going to rotate, turn the wrench in this direction for lock all the way until it does not turn anymore. It should go roughly 180 degrees.
    22:43
    Okay? And that secures our back box. You can, some people leave that wrench in the back of here, in the back of the game like that, in case you need it for later. Some people put it in a safe place, but we'll just set it right there for you. Okay.
    22:59
    Next. Wow, where's the play field? The next part of our instructions involve, well, you can see there's a couple of notes on the plate. Just a couple, yeah. This is like post-it heaven here. You know, there are a lot of people that buy products and they read the whole book kind of thing, and they get to know everything. But in the excitement of buying a brand-new product. I write the whole book myself. Yeah, I know, and it's amazing. You know, in the excitement of buying a brand-new product, a happy, fun product, I could say, you know, I've set up a million pinball machines. I don't know that I've actually set up a million, but I've set up a lot of pinball machines. The game is a little different. It's a little different product. There's some different things that we designed, and we felt there was value in doing this video for that reason.
    23:41
    My suggestion, Butch's suggestion, I'm a technician, he's an engineer, is the more information you learn about what you bought, the easier it's going to be for you to set it up, to operate it, to enjoy it, and to have it for a lot of years. A lot of people, they go back to the manual only if they have a problem or they do that. So, you know, it's certainly your choice. So right now the next part of this is six, raise the back box, which we did. Just keep in mind, as you look at all these pieces of paper on here, these were put here by people that know exactly how this game sets up and exactly where some of your places to trip up might be. So these are their way of trying to help you and force you to read something as you're taking it off to get it out of your way, just to help you along. Make sure you don't make any mistakes or see something that's unfamiliar. Right, so if we look at that, and the next instruction on here is to remove the glass, and it tells you how to do that. There's actually a sheet here which explains how to remove the glass.
    24:37
    So it tells you exactly how to do it, and we'll show you in a minute. This game has what we call Invisiglass, are proprietary glass that's non-reflective that we formulated. There's an instruction sheet here on how to clean a visiglass with microfiber cloth and how to use it.
    25:01
    On the game, it tells you you're dialed in LE. Printed manual is currently on back order. It will be shipped to you once they become available. So there is online resource. There's an online PDF for the manual. It gives you the link. If you go to jerseyjackpinball.com on the support page, there's a lot of resources to go to for support of the game. And certainly we have phone support, e-mail support, you know, pretty much 24 hours a day just about, seven days a week with all the support people we have. The QED guy, the figure that moves across the play field, he has a lightning bolt. And when we open the glass, I'll show you a couple little things about the lightning bolt. Right now there's a rubber band securing that in so it doesn't fall out. And this paper says remove rubber band around QED before powering on.
    25:57
    And then we came up with a couple people in the company, Brett and I and a couple other people, came up with this quick start guide. You know, you might buy a coffee maker or you might buy some other item And you need some resource how to set things up quickly.
    26:21
    And what this is, it shows you the key for the back box, access on the inside for volume controls, how you can navigate through game settings and customization, price settings. Also, it teaches you about calibrating the play field angle. And it tells you the bubble level needs to be at the second line. So that's helpful. It also tells you about how to connect your phone through Bluetooth to the game. You download the Jersey Jack pinball app, and it tells you how to do that. The other side of it, really, so we're really fortunate that we build these amazing games, and we have so many new people buying pinball machines for the first time. So we can't really assume anything. So we really want to let people know where the headphone jack is, David, where the start button is, where the flipper buttons are, because it's not going to be any fun, the line cord, where that goes, what a back box lock is, because there's a certain terminology that's used in different places, and we want you to become familiar with that terminology, even with the on-off switch, which is right under the front right side and back of the front leg. We want you to like us and follow us on Facebook, social media. We have an amazing, you know, Facebook page and social presence where so many of our loyal customers really love what we do, and they promote us, so we want you to be part of that. And, you know, there's a number to call us if you need support. You can also register your game, which is really important because the game has a limited warranty, and some parts on the game are covered for a whole year, which we're really the only people in the industry making this kind of product that support it and stand behind it in that way. So for the moment, I'm going to put this stuff on the side, and we'll get to the back box. So the next thing is we're going to show people something that people call a lot about, right, Butch? They call tech support, how do I take the glass off my game? How do I do that? So we're going to show you how to do that right now. So if you look down underneath, get down low here, we can see this yellow handle here, Dave. This yellow handle is actually the lockdown bar receiver latch. When I turn it, pull it out this way, the lockdown bar is loosened. And sometimes this is on a spring, so it bounces back and it'll grab this. So make sure you kind of hold it this way. So if I try and pull it out, sometimes that will still grab one of those legs and not let it out. So make sure you hold it this way, pull that all the way out. Now your glass should be snug enough that it doesn't slide out, but don't count on that. So make sure you're holding this in place. You want to close your coin door, just like it says on top of here, close the coin door before handling glass. Latch it so that it doesn't come open. Because what happens if this is out, as I start to bring this down, the glass gets very close and it can flex just a little bit and it hits this edge right here. It can cause a big old long scratch, go all the way down the end of your glass. I want to make sure we close that. So typically with a pinball glass, this is tempered glass. To quote Steve Zimonski, it's very strong on the flats, but when it's out of the game, it's a little bit more delicate because it's not supported on the edges. You don't want to bang any of these edges, like on a concrete floor or anything like that. You want to be very careful with it. If you put it down on a concrete floor, you really want to put it onto cardboard or some other soft surface. So a lot of times I'm so used to just being able to push up a little bit because most of the pinball machines on location, they're all glued together with everybody spilling soft drinks and everything in the game. So this is going to slide down, and you want to support it. If you take it out, you want to make sure there's nobody behind you. That's just my thing from being on locations forever. Pick it up, hold on to it, and put it out of the way. So I'm going to really put it out of the way because we're going to get into the game.
    30:22
    Just real quick, I want to show you something real quick. This is just a thing. This is the way I've always handled glass. I have long arms. This is the way I bring it out. So when this is in the game, I find it a lot easier to line this up when my fingers are up front here. So when I take it out, I do the same thing Jack did. I start sliding it back, and then I grasp here, and I grasp here, and I slide it out. And then you got to make sure your fingers clear these rails and things don't let it But that's how I do and that's just that's just a I I can keep the edges and within my body area I'm not gonna break anything. You know, there's a couple of things on the glass one way to skin a cat We're really proud that we're building handmade in America products So you'll see that on our games in a lot of places You'll see it in the factory and the very bottom of the glass I don't know if you'll be able to see it David, but put the glass up here
    31:16
    There's an Invisiglass logo here that's on there. It's kind of hard to see because it's white. And it sits under the lock bar. So that's a genuine Invisiglass. So our glass will have that on it. What are you going to do next? You want to take the rubber band off? Again, when you put that glass to the side somewhere, it's Invisiglass. It's very hard for someone else to see it too. So make sure everybody knows where it's at. You put it in a soft place. Now, the next thing we're going to do is what is our? Well, next thing, you're going to take the rubber band off the QED dude. Yep, because we were told to do that. Right. I'm going to unhook it here, and look what happened. Now, that's what I wanted to show you. Oh, now I've got to call Jack. Now, that's what I wanted to show you. I've got a problem. So the design of this is such that it really goes on one way, okay? It's not symmetrical. The lightning bolt goes to the right, okay? And this side does not have that sharp lightning bolt. And really how it sits in there, you just flex the little guy's hands. I want to show you this because this is interesting, how it goes.
    32:21
    His hands are in such a way where if they're flexed a certain way, you're not going to be able to put them in to hold it snugly. Okay?
    32:32
    So right now. He's stretched out. Right now, yep, he's stretched out pretty good. So it doesn't go, I had a customer the other day send me a picture somehow, So, you know, he got it to just hang out here. So it doesn't go that way.
    32:49
    You know, it just sits in there in a snug way, all right? And, again, if you put it in where this lightning bolt goes this way, he could come across and cause a ball trap, okay? So that's what we're going to do. So that's about the lightning bolt. You want to grab the balls, and let's put the balls in there? Okay. I'm going to put the lightning bolt back in.
    33:17
    And if you want to, you could take a little dab of silicone if you want to put it on there to make that thing stick in there a little better. Just a little dab under there and let it dry overnight. Well, actually, this guy, so this is what happens sometimes. This guy's arms are a little bit wide, and this material flexes a little bit. So, you know, I'm glad that we, you know, what I really wanted to, you know, look at is if we encounter a problem with the setup, it's more instructional, and that's not the way to put it in. So, you know, you have to get them in there the right way. And now that's, you really got to pull on this lightning bolt to get it out. So that's how it goes, all right? And, you know, pinball is a thing where when you have mechanical things on there and pieces come out, you know, educating our customers how things go is really cool and that was the point to do the video right so you're gonna bite that bed till you get those balls out of there taste that oil that they're in yeah we're not going there right we're gonna wipe off the ball did you really just say I was gonna bite the balls no you're gonna open up the bag Okay. Five balls for the cake. And so these really don't look like they have much of anything on them. They're very,
    34:40
    you know, really nothing came off of them. So we're just gonna put them on the board. How many are there? Five. Five balls. Install five balls. Okay. Throw this away.
    34:54
    Yeah, don't be eating that. Yeah, these are not chiclets. You did not get candy with your hand. So let's put, you wanna put the plum barb on too? Yeah. Okay.
    35:03
    So how do you lift the play field? How do you lift the play field? That's a good question, dude. So we're going to grasp underneath the apron here. It has two support pieces that are underneath here. So right in the center here is the place to grab it. I'm going to lift up, and I'm going to start sliding it out just a little bit.
    35:20
    There's a bump that I go over there. I'm going to bring it out, and I'm going to set these front legs into the cabinet like that. That's one way to set it. and bring it back in. Anywhere in between there is fine to set it to where there's no feed or anything. That's at another natural stop place where it's hitting the brackets that are holding the play field in on the back. So I slide it in until it stops and then set it down. That's another good place to put it. And then there is a... People always, like, swallow their tongue when I do this, but you lift this up and you hear the balls, and everybody thinks, oh, my God, the balls are going to be falling all over the place. We have a bracket to keep that from happening. So we're going to set it easily up against the top there. And we're going to look in the bottom of the cabinet here and we're going to find where our plumb bob tilt is going to attach. Got a nylon wing nut down here that you're doing. Yeah, exactly. And I'm probably doing it the wrong way. It's unnatural because the screw is facing away from you so you feel like you're tightening it when you're really loosening it. And I'm tightening it. Righty tighty, lefty loosey. Unless inverted. Unless inverted, exactly. And I was going the wrong way. My brain wasn inverted with it I forgot to enable my brain maybe Well we crossed the international time zone when we came to New England right Yeah Do you have any questions Are anybody asking us any questions No, people are just saying nice things. Oh, good. No questions. Wow, 31 nice people. That's nice. It's probably 32 by now. Somebody was objecting to the 6.5 standard default. Okay, I'm going to slide this over the end once I have the wing nut off. It's got a hole in the center. I'm going to slide it over the end. I'm going to slide it up a little ways here and I'm going to reinsert the wing nut. Tighten it enough to where it starts to engage. How does the thing work, Coach? What's the idea of that thing? This is a contact switch. So what's going to happen is this is hooked into our switch matrix here, or actually into the dedicated switches. And so when this makes contact, The plumb bob with this ring, it creates a connection between here and here and that's a closed switch. And a closed switch tells it you're shaking the game too much and you're... Galileo would be proud. Get a few of those and... So there's a big ring around this. You can kind of look straight down on it. Here a little better. There's a ring on it. As I lift this up, you see the gap decreases between the edge of the plumb bob and the ring itself. That makes it very sensitive when it's way up here. So I'm going to put it way down here, and it takes quite a rock to get contact. Except if I play. Yeah. If I play, I can still do it with no problem at all. So while we have the cabinet open, we might as well look at a couple things. And we have a bass speaker here. In this box is the shaker motor. So that moves, and it rumbles the game a little bit. Don't take this cover off and ruin the game because that shaker motor can take your fingers off real easy. Right. An electrical box here. AC comes in from the back all the way to the front. There's our line fuse for the entire game, a 10 amp fuse. You've got a service outlet here. You don't plug in a bunch of items into here, but a soldering iron, something like that, maybe a heat gun, something like that, you'll be all right. Don't take that box apart. There's a lot of electrical behind that. What is that? What is this? This is the Bluetooth thongle. So right now that's where it is. It plugs in really to the computer by extension to USB. And this is what gives the Bluetooth signal right now so that we can connect a mobile device to the game.
    39:01
    What else do you want to say about the inside of this? Okay, so we've got, if you look, isn't it though? Look back in this direction. How about the shipping block?
    39:09
    You can take that off. I'm going to take off the shipping block too. This was in the game to prevent the hanger brackets from just hanging by themselves. So this takes up the space in the back of the cabinet. So you look up here at the top of the play field and you see these hanger brackets. There's two of them, one on either side. Those actually go into these slots right here. So they're hanging, the play field's hanging like this. When you take that whole game up like that, then if you don't have something supporting the bottom of the play field against the back of the cabinet, those two brackets are all just holding it while it's jostling and bouncing down the road. Not a good thing. So if you look back in here, Dave, you can see a couple of things real quick. There's a couple of switches here. one that tells the game when the coin door is open, and that's just a regular dedicated switch again. It's very similar to what we've got here. And then this is our disabled switch for the high voltage. So when I close a coin door, this little shelf right here pushes against those. You can kind of see that. Up top. Yeah. And you hear it clicking. It's pushing those switches both in, so the coin door is not closed. What if I want to use that with the door open? What can I do? Well, that's what this switch has a cheater built into it. So in this position, when it's closed, it enables the high power. So all of the coils and everything that have 70 volts running to them, the things that will really light your world up if you get a hold of them, they're turned off when this comes open. But I have a cheater position where I can pull this out, and it physically clicks into place. Now it's doing the same thing it does as if it were pressed in. So when I pull out here, now I can work on things and check voltages and all that kind of stuff with the play field up, knowing that I have enabled high voltage and I need to be careful. And then when I go to close the door, it'll push it back in. It'll go to its normal position. You don't have to worry about it anymore. So what you also might notice if you already have a Jersey Jack game is that the cabinet does not have a chassis in there with all of the electronics. I forgot to put it in. Electronics, no. Wow, how about that? It's all in the head of the game. It's through magic now how we do this. So we're going to tip the play field back and let's go into the head of the game. we're going to go under this in a little while in a seminar that we're going to do here.
    41:17
    Fantastic. That'll be online too, right? I don't know if you do. Yeah, I think they have them up there online. Okay, so when I go to push the playfield back in, I'm hitting stops right here, right? So I can feel it. I want to make sure if I've got little kids and they're watching and they're looking, whenever I go to move the playfield, I want to, you know, even before I brought it down from up here, I make sure nobody's there. Nobody's here, nobody's back there Because everybody wants to rest their hand on here when they're watching you work. And what's the first thing they're going to get? Lost fingers. Yeah. So make sure everybody's clear. I'm going to slide this back to a stop like that. I'm going to bring it down, rest it here so I can change position on my hand, get a hold of the play field here. Now I'm going to back up a little and get a rush to go over the top of that little run at it. So I'm going to push it over the top of that. And there goes my... You're killing me with this landing bolt. I know. Maybe we shouldn't have taken the rubber band off. We're going to push it down. I'm going to keep pressure against the back of the cabinet as I bring it down and make sure these two hanger brackets go into the slots here. And we can play while Jack holds that in place, right? So let's show how to, well, you know, there's got to be something that we build into these things and we have a hobby. Yeah. Let's explain about the servicing of the monitor and the key and opening that and everything. Okay, so here's a few places that little things that might trip you up with monitor because this is the first game dialed in that has all of the circuit boards in the back box. So that makes a new challenge for us. And we have to get that monitor out of the way because all the circuit boards are behind it. So first thing is behind is the back glass. So we're going to take these keys that we talked about earlier. Again, you get two keys each. So people just keep them together. It's a good place to keep them. I'm going to put them into here, hopefully. There it goes. I'm going to twist.
    43:15
    And now this should free up my back glass. And this has shipped. It's gotten settled in really well. So I'm going to wiggle it up until it's free. If you start pulling on it and you're like, wow, this doesn't come loose, just wiggle it back and forth a little bit. It's in there pretty snug. It's been shifting off. Now I'm going to set it, try and not scrape on here, but I'm going to ride down those rails a little until I can get my fingers up top and I can get on the other side of it. Now I've got both hands, and I'm going to take it over here where I have my playfield glass. Because keeping all your glass in one place is a good idea. I'm going to set it down.
    43:51
    Okay. Now I'm going to grab a... The first thing I want to show you about this before Bush gets involved, this is a camera.
    44:00
    So this is where it takes the selfies, and this would also comes up that you're going to weigh that when you scratch off the lottery ticket so if somebody didn't want to use that camera we provide this cover that would go on the glass in that spot so the camera would be disabled it would be looking at nothing so that's also in the goodie bag kit so it tells you how to do that there I haven't heard of anybody doing that yet but anything is possible. Yeah, people tend to the opposite way. They end up getting the giggles when they see their picture up on the screen and all, so it's a really cool feature. Gonna follow their simple instructions here for pulling out and looking behind at the boards back here. So what we're gonna do first of all is loosen some shipping blocks. And these shipping blocks are here to keep the latches from when this head is down, gravity is trying to make these latches come up and then we don't want this to coming loose and banging into the back of your back glass and scratching it up. So we have two blocks here that we're going to just loosen the screw here a little bit and then you're going to be able to turn it upward like so and then we'll tighten it back in and just leave it in there. It's not going to hurt anything. Butch, when you did those online videos that are living on the website right now, they rolled the camera but they cut like 4,000 times for you to do everything. Yeah. So this is really live. This is live, yeah. It's really live. If I stab myself, you get to see me bleed. Well, we don't want to see you bleed. This is like Bob Vila in the limbo. Yeah, that was the good old days. This old pinball? Right, this old pinball. Somebody already did that though. Yeah. So now we have a latch on both sides. I'm just following in the instructions here. I rotated those blocks. I put them back into place. Pull these two side tabs up. I've got two hands. One, two, and now the back part frees up the LCD and something came loose. Oh, my goodness. Something got tied up there. That's good. So all of a sudden I heard something come apart and I look up and I see this. So this is your 12 volts for your LED light.
    46:16
    And in shipping, this may have moved. And on this one, it could have happened one time. You know, it maybe never happened, but hooked around here so that when I pulled it out it pulled the connector apart But that's good. It didn't break anything right the connector kind of and this may wind up, you know be behind
    46:34
    something else where Because we do learn from things like that, yeah And you know as a novice as the first timer We're not expecting that you would ever go into the back box and do this at all, right? You're going to turn your game on and everything like that. This is the extended version. We've crossed that threshold. We should have made that clearer. Well, yeah, you know what we're going to do with the video, actually? We're going to chop it up in pieces and we're going to do an FAQ page on the website so that if somebody has a question about taking the glass off, opening the monitor, Dan back at the headquarters, the world headquarters, he will go to that section and make it live so that it's a resource for everybody. So if you come around here, Dave, and look inside, you'll see some of the major components of the game. This is your solid state hard drive. It's where your software and everything resides. This is the driver board. Every one of these transistors on here, it's a field effect transistor. Every one of those controls a coil or a motor or a light or something like that inside the game. So all of these are doing work. Fuses. Butch, there are people saying, let's see it play already. Yeah, exactly. I don't need to know all this stuff, right? That's for later today, right? I'm jumping the gun here a little bit. Anyway, you see this swivel on... Move the monitor. Just show that, yeah. It's so sexy. Yeah. Actually, you don't want to bang this monitor into the side of the back box. You want to be very careful. But you can swing it out to either side. You can swing it around this way. You can turn it out this way. But you just want to make sure you're not banging it into the side of the cabin.
    48:15
    Up here is our CPU board on the top. And there's a sound board underneath here. There's a power supply underneath here. Speakers up top. A fan for drawing air through. No, we're not. Not right now.
    48:28
    Okay. So we're going to put it back in and see if Jack was paying attention. What do you do Jack? I typically put in one side first. I do too. I found that that's very handy. Reach over there. You have the longer hand. I typically put in one side first. It's a latch. Did I get that one? Yep. Then I go on the other side and I have it latched in. Yep, because you try and do it twice. Yeah, that's good work. Yeah, great boys and all that. Then what I like to do is the shipping block, I just like to turn it back down just for heck of it because it's in there I want to make it do some better work. I won't think about it the next time I go in. Yeah. So but now I really don't have to, this one I don't really have to loosen them again. I could just move them out of the way because you never know when all your friends might come over to the house and carry the game up the stairs or something like that. So Jack? Yes. I'm already taking heat. Your cameraman should have learned to use the horizontal mode instead of the vertical. Oh no, no wait. That was a predefined setting. This was an executive decision made at the time. I don't know, whoever, by the highest level. You could turn the camera. I guess you could turn it. What the heck? There. Halfway through. I think this guy's really happy now. Okay, good. We respond to our customers. Yeah, we listen to our customers. If nothing else, that's what we do. What's this guy, Jack? We'll get into that. Let's put the glass back on. Let's get the game fired up. All right. Well, we're going to need that to throw the power cord in. All right. Set this aside. We're going to get our power cord, which is over here, in the cash box with the goodies. I'm going to put the... And it's wrapped up nice, nice. back glass back in. You're just going to come down here, set it down, line it up with the hole, slide up underneath here, keep sliding, and then wiggle it down. You don't jerk down on it. You can pull this piece of molding off the bottom. So we're just going to wiggle it down until it's down good, and then I'm going to click it back closed, and I'm going to put, religiously, put your keys back on your coin door. Okay. People are going nuts. We have to rotate their world 90 degrees. Okay. Except we got a ton of emojis at that point. We went into emoji mode. I want to mention something about mylars on the play field. The play field from the factory comes with some mylars already installed. In the goodie bag, there are additional mylars.
    50:47
    And then we added a mylar for under this scoop and around this scoop and down on the front lip of that ball trough. Right. Now, what we also did in production, we'll be adding metal protectors around the scoop holes, okay?
    51:11
    So Pat designed them, and I call them patties. So I'll get some heat for that. But they're really cool. We'll have them in a couple weeks. We'll get them out to everybody who wants them. and we just want to help you protect the game. We want to take a little bit more care of the game, and we learn that those are really great to add as we go along. I'm just noticing here as we're looking at this, why are guys flexing so bad?
    51:40
    There's a couple of screws back here that hold his arms, and if those are tightened back too much, it's going to pull his arms too far apart. So if you have an issue with this falling off like we're having, you can loosen these screws back behind here and let his arms come back closed a little bit. Or you can remove them completely. I think it's pretty strong. So then he can pump? He'll pump you up. What are you waiting for? Do it now. All right, Dave, we're on back. I'm sorry.
    52:11
    Which is getting delirious because he hasn't eaten anything in a while. So back here, we're just going to take these two screws out. Phillips screwdriver or a quarter-inch drive? I went for the quarter inch drive. Nice choice. I would have used the four iron. I would have used the magnetic one, but other than that. Five iron would get you right on the green. So let's look in there. Yep. Can you see in there? Look in there. Come on, all the way in. Oh, look at that. I've never seen one of those. There might be gold in there. It's beautiful. And here's the other magical part is there's three here. So you call that the male and that's the female? No, that's the male. This is the female. See the part sticking out is the male. We're not going to get into anatomy lesson right now. But anyway. Especially with the sound. So if I put it in upside down, I'm going to have a hard time, right? So make sure you've got the flat side. I always find that to be true. Yes, exactly. And then the way this is, there's a little channel, right, Butch? So they made a little channel here. And then you need to take the plate. And a lot of people, I see them on location or at home, they don't bother with this plate.
    53:14
    You know, because they just don't go that extra step. But what happens a lot of times on location is somebody will unplug the game by mistake, and the game will be out of order. Or you're sliding it around in your house, and you just put too much pressure on this, it pops it out. And it can look like it's plugged in, and if those contacts are not making, your game won't power up, and you just firmly push that in. You're back in business. No, this won't. I'm going to take this out because I know after we set this up, we're bringing it into the main hall. Yeah. And I never like to leave that there because somebody might just take it or lose it. That's an operator. I'm a collector, so I leave it right there so I can find it. Operators don't do that because somebody on a location may just turn this thing. Believe it or not. Or both. Free wrench. Remember, I might be Jersey Jack, but I was one of Brooklyn. So if this thing can travel with wheels, we're going to lock it up in the game. Okay, so I covered the jack put on there. What's this other metal piece that we got here? Okay, so this other metal piece goes with the rest of the goodie bag kind of stuff. Because in the goodie bag, you have mylars that you can put in front of the slingshots. You can put those on. Okay. You have one extra plastic for these cool warning arrows. You know, I had somebody look at it and say, is there really danger high voltage there? No, silly. It's a pinball machine. And I don't have anything to cut this with, but I don't want to really rip it. So you have your score cards. You can bite it. And this really cool plate, it goes here, and there are two screws that are included that screw in there So if you an operator and you just want to put it on there and you want to put your pricing card you can pick your price I have to tell you we have some locations that have the game and not a word to brag but you know set at 75 cents there are games like this doing $500, $600, $700 a week on location. I know it's early. It's only a few weeks, but the earnings are spectacular, really, for the game. So we're really excited about that. And how are we with our bubble level, Bert? Are we right in the right spot? We're touching the second line, which is what we have been told and recommended. So I'm assuming this is like a Williams, so every line on here will be another half degree of pitch. Right. So a lot of people like to put the back legs up and make the game faster, and that's how I like to do it. It's all subject to how fast you want the game to be. So if you wanted six and a half, you'd bring the bubble up to the third one. Right. Okay, let's plug the game in. And then, of course, level it left and right for our year. Some of the people that we put to sleep, we'll wake them up again. Okay. I'm going to put the coin door. Eddie Kramer said, like a true Brooklyn man, way to go, Jack. Tell it like it is. I love Eddie. Eddie's great, man. He's on the road fixing games all the time. If we don't have the Eddie Kramers of the world, we're going to have a ball on location.
    56:18
    So I'm putting the cash box back in so we don't lose that. Close that back up. All right, you're actually pumping, Bush. No, let's do it without the glass. I'm sure the lightning bolt might come out and strike me again. Somebody's got it. Okay, so reach under here, under the front leg. I've got to get down here. Get down. Hold on. Are you kidding? Yeah, where I can see your ball spot. There you go. Okay. Yeah, I know. Not step on it. Oh, man. Okay, so I'm turning it on, just the rocker switch there. Immediately, as you see up here, the back light come on. That's one of the first power things when you apply power. Then we should see our monitor coming to life. Then we should see a bunch of things up here. In the old days, I would do a Hail Mary before this happened, but I have a lot more confidence in what we do right now than in the old days, so I'm just being very nonchalant about it. I see some things coming up onto these screens, too. There's your software loading, and then when it's finished, it will go into attract mode.
    57:17
    Just like that. Well, there's a lot of things going on right now. And I'll tell you what. This is one amazingly beautiful game. And I have to say, just as a lover of pinball, not just a lover of Jersey Jack pinball,
    57:34
    that if you like to play pinball and you love pinball, this game is it. This game is really it. I mean, it just has some amazing action, amazing shots. It's a lot of fun. You laugh playing it, which is really cool when you play a game.
    57:51
    Jack, you've got to take a dad moment. What? Jen said hi. Hi, Dad. Hi, Jen. Hi, Joanne. Hi, everybody. Hi to Butch's family. I didn't know 31 of them included 20 of your family. All the people back home at the main office in Peoria, you know, wherever that is. What was that that Dave Letterman used to say? So what are we going to do? Enjoy your new phone. Well, it's on free play. Look at that.
    58:19
    So the game right out of the box is on free play. And it's kind of loud. And Dave is getting pranked. You should be able to do it down there too, right? Yeah. So what I wanted to show you is that you have your volume control here. Hello. You get a visual up here as well as.
    58:40
    the audio response. There are settings to turn on or off this volume control right on the cabinet. Okay, so right here on the cabinet, you can turn the sound down and the sound up, and you can get your Beats or Dr. Dre's and plug them in here, and you can get all that amazing sound. I got a new phone. Yeah, and it's newer than yours.
    59:04
    It's better than yours. I said better. He said the wrong words. I got a flip phone, man. I got a flip phone. How are you going to connect with that? Oh, man.
    59:14
    So really, you want to get into the test mode before we play it? You want to just go through that for a second? Can you show a couple of quick things here?
    59:23
    We're going to do a little bit deeper on this, but not right now. Yeah, so to go into any of the back menus, the tests, the settings, that kind of thing, you're going to push this enter button here. And even if you're in a game like we are now, I'm going to launch this ball and let it fall back into the trough.
    59:40
    in case I decide to lift the playfield I don't want that surprise that ball falling out of there so you got these guys got to pick which thing you want to do so a full menu takes you back out to the to the full menu that we started with at the beginning of Wizard of Oz you got all the settings tests all the different switches things you can go into like matrix tests and go into here now you can take your hand and you can test switches you get an audio you get a visual test those switch to be sure with a ball though don't use your finger you'll trick yourself into thinking it's working um optos different sorts of things i could i could nerd out on this on you guys all day long but we'll we'll keep it kind of high level right now there's test matrix switches dedicated switches these are some of the things in the cabinet like the start button the plumb bob tilt that we put in a while ago the coin door open those sorts of things are on dedicated switches you can test single switches you can test every coil in the game now right now it should be
    60:41
    it would be in test mode if i have pulled out because these are 70 volt coils i need to pull out that switch again so i'm going to pop that out and now when i manually operate the left pop bumper
    60:53
    i'm pushing the start button or if i wanted to just change up here and repeat like whoops do that let it continually cycle that one coil or if I wanted to start running and it'll cycle through all the coils one at a time but again none of this is really needed yep just a bunch of stuff to show you LED test you suspect something's not working yeah show me how do I put my name up there or how do I put a mode message or something like that okay let me show the lights just real quick I'm right I'm already here okay okay so the lights are on I can change the color and I can move these around see I'm going around the play field one time if I turn them all on that's a you have suspect there's something wrong on their play field the all LED test will let you test all the colors one at a time like that if one of these is not turning the right color you know you got a problem pretty game sounds you can hear all your sounds David's wonderful work device test to test all the specific name now I can go into settings and I can change how to play the game so the system settings is there more like pinball type settings that are kind of common amongst all of our games you can change like how many times you can allow the tilt per game
    62:20
    things that you can get in there everything green is a preset so it's been set and it hasn't been changed if i go in and i change something it stays red and it shows me that i changed it off the factory setting so i can just at a glance i can tell anything red in this list has been changed off of the factory default which jack changed the master volume a while ago so that's that's why it's not right okay so those are just uh you know different different things you do for games you know special awards and how many extra balls and all those kinds of things now if i go into to uh pricing settings this is for operators and i can adjust whether i want on free play or not except from the factory on free play um we knew gabe couldn't figure out how to do this so we went ahead and set it up for him we might have to go to gabe's house to play the game yeah we may actually have to show him yeah that this is the the lightning bolt's gonna blow him away anyway so pricing settings changing all that stuff game settings now here these are the things that are dialed in specific. Hobbit and Wizard of Oz both have these menus in their game too to change how the game plays. And again, out of the box you don't have to look at any of this stuff. You may never look at this stuff. But the game has so many capabilities. Look at all the different things you can adjust. How difficult it is to get from mode to mode. How long you have on each mode. How many times you have to make something. Whether it remembers it from ball to ball. All those kinds of things are set up under your game settings. And then you have coil settings and this is when you really don't want somebody to change something you say do not not change I mean then that is not a double negative that is the an emphasis so some of the games the early games went out and we had the flipper set at 21 the upper right flipper and we found out that 15 is really the right number to be at so upper flippers making a lot shorter shots it does make the ramp shot but it shoots pretty smooth as compared to the long shots that the lower flippers are making you don't need quite that much power and we we had it a little overpowered yeah and it powers right up the ramp and everything so uh you know with all the coils in the game being adjustable uh for the person that really gets into it they can really dial in all this did I say that they can really dial in all their settings on the game anything they want to do and a lot of this again you know a lot of people may never get to this in utilities there are things um purposely I wanted to have this game so we actually set the clock you know you can go set your so it's not eight o'clock at night you know it's only like uh oh if i only had my one oh six help you see
    65:16
    i could change the year i can go into the future holy cow take me with you when this started i was young i was a young man when this video started actually and you escaped four years ago Yeah, I know. I've aged, believe me, in 2011 I was a young man. I've aged exponentially in a quantum way in the last few years. You can put a custom message in here. You can put a custom graphic in here. So the custom graphic, you can put it on a thumb drive, right, Butch? You can unplug that USB Bluetooth, put it in there, and it'll tell you that it has to be in a PNG or a JPEG format. So if you gave this game to your lovely wife for an anniversary gift, which is a wonderful idea, you could put a picture of her and you on there. You can view the manual. When there is a manual, it will be in there. USB update. We're proud to say that this game is complete. This game ships software complete. It's a complete game. There may be some USB updates later on to, you know, maybe some bugs or things we discover or things like that. But, you know, we're really proud. We promised that at Expo, and we delivered on that promise. What's neat about that is later on someone can add something to a later game, JJP game number four or five, and it's a really neat feature that we would like to have on all of our games. And we'll provide a software update that adds that new feature, like the balls in reserve feature that we have now. So, Butch, why don't you play this game? That would be embarrassing. What I did was this option for this glass right now, this is the invisible Invisiglass. So, you know, we're not going to put the glass back on. I put the lock bar back on so that your hands. Show one more thing we're going to show. One more thing. So in this outer menu here, there's a customization. This is new on Dialed In. So a customization menu can let you go in there and actually change what you want to put on your selfie label. So there's a mode in the game where it'll take your picture and start pasting it all over and there'll be a Subtitle on each of those photos and if we wanted to do something for Pentastic, we would just type in you know, Pentastic here
    67:31
    There's no spell checker so even though Pentastic isn't really a word, we'll let you do that right? you could put pinspastic that would really make dave happy one i think the viewer count is dramatically dropping no it's going up you know if people don't see what i'm doing here it's the up and down button are those the blue buttons so never ever press the red ones and then what happens i have to enter to move letters start to save message and that's it I just get out and say yep okay so that's clear it or change it later there you know there was a game there's a game preset here right so install home these are settings for home suggestions install coin op install three ball five ball and still novelty in a ball and actually these mirror everything that Wizard of Oz and Hobbit are doing right so if anybody wants to know more about what they are they can go to the online manual and find out competition mode indention is where we you know give tickets on the game New Jersey contention New Jersey's one of those states that has a different law so we actually have that so yeah I just want to show that room that was good that was good and you actually have daily high scores yep you're able to if you win a free ball you're stacked at the end you're not taking up all the time balls in well so such a great player and I'm not so good and he gets all these free balls and I have to stand around so I'm told and go through that so just hit again because then what we're gonna do we're gonna triumphantly carry this thing out into the well you know out into the masses and bring the game in there
    69:31
    You gotta keep the glass off, turn the sound off. I want you to talk. No, down here, butch. I'm old school. Oh, man.
    69:42
    I got a new one. Not yet. Shoot the feeder. Bo is not fully charged. All right. Oh, a meteor storm. Base debris incoming.
    70:36
    It's just in. The early warning network has issued an alert. A meteor storm is developing over the downtown area. Somebody call air traffic.
    70:47
    Shoot. Uh-oh. Stand up. That's handicapped. I didn't mean to, honestly. There's another special delivery.
    71:01
    Mystery moment! There's a mystery package waiting to pick up. Great job! This is not a nothing-how-of-situation!
    71:31
    So we'll wrap this up. I wanted to do about an hour, hour and 15 minutes. I will tell you, we're building games every day. We're selling the child in every day. We have distributors like Mike from Automated and like Joe Newhart from Pinball Star and some other distributors in the U.S. that have stock of games that didn't take every game preordered. So I believe there are some games available sooner than later. But certainly a lot of people are waiting for the game. It's worth waiting for. It's a beautiful game. And we're going to bring it out onto the floor, and then we'll come back and we'll do a live with everybody playing it in a little bit. All right? So thank you all for enduring, Butch and I. If you have any questions, send us an email or a text or whatever.
    72:24
    I'll get your manual out as soon as I can. I promise. Well, if he didn't go to all these shows, he could be working on a manual. Actually, he was in his room, you know, typing like a madman. Dave, let me take this and turn this around on you.
    72:38
    So there's Dave Thiel. He got it to sound and everything and turned the camera on him. Got a response both for vertical and horizontal.
    72:47
    Thanks for everybody. Yeah, we'll get the lightning bolt back on. We're going to check that out. You know, we got one for Gabe that we built special for him. So we got real lightning bolts for Gabe. So thanks, everybody. Eddie, thank you. Thank you to all the people watching. So long, all. Cool.
    73:06
    I've got a new phone. Sing it. When yours is better than yours.