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The Classic Pinball Podcast Podcast #110: Repair business boom, Centaur troubleshooting, venue stories, LED projects.
George's Google search ranking has improved to a degree that he's receiving service calls from Quebec, Kentucky, and Arizona without active marketing
high confidence · George describes getting calls from these regions, noting he appeared on page 6 of Google search results; attributes this to recent website work in progress
Steve Young reported that pinball parts sales are down and other technicians report reduced service calls
medium confidence · George cites Steve Young as a source: 'his part sales are down. Other technicians that call him to get parts, their service calls are down.'
George successfully transported and set up 7 of 8 machines (Mata Hari, Supersonic, Xenon, Night Rider, Harlem Globetrotters, Bobby Orr, Powerplay, Skateball) over 500 miles with minimal issues
high confidence · George states: 'out of eight machines to have only one with issue?' - only Centaur has a ball launcher problem
Centaur's ball launcher malfunction was caused by a reseated connector (upper right 28 or 25 connector on the solenoid driver board) that John Jolly identified
high confidence · George reports: 'John said the upper right 28 or 25 connector on the solenoid driver board might be the culprit' and later confirms 'John is going to be the winner on this one because he's the one that identified what has changed the connector'
Bally fuse holders are low-quality components that should be replaced during restoration as standard procedure
high confidence · George discusses fuse holder replacement: 'Bally junk. They use a piece a crap one that the springiness of the fuse clubs was garbage... I always, standard procedure on all ballets, I swapped that puppy out.'
Grant (from Australia) submitted a humorous quote request pretending to be 'Night Rider' with a Centaur that needs repair
high confidence · George reads entire quote form with Australian colloquialisms and reveals: 'It's not Grant. Yeah, it's Grant. He was punking you? He was.'
Clover Food Lab in Cambridge, Massachusetts filed for Chapter 11 bankruptcy; George had serviced their Twilight Zone and Medieval Madness machines
“either that or, as Steve Young said, like pinball is down. His parts, like we talked last time, his part sales are down. Other technicians that call him to get parts, their service calls are down.”
George @ ~15:00 — Key industry indicator that economic pressures may be affecting the broader pinball service and parts market
“My biggest reservation of taking all those machines 500 miles is Centaur. And I was right. But not for the reason I thought.”
George @ ~45:00 — Contextualizes the Centaur issue and George's foresight about transportation risk
“If you're going to learn how to solder, if you want to learn how to crimp, if you want to learn how to repair a game, don't do it with the Porsche. do it with the gremlin.”
George @ ~60:00 — Articulates George's restoration philosophy about experimenting on affordable machines first
“I know why people don't move pinballs. I know why people don't sell pinballs. I know why wives call people like you and say, can you get this pinball out of my house?”
Dave @ ~75:00 — Humorous observation about the physical burden of moving heavy EM and solid-state machines, relevant to market dynamics
“The ball keeps draining before I can roll it. I can't tap pass on the left. Oh, yeah, the left flipper doesn't work. It's not Grant. Yeah, it's Grant. He was punking you? He was.”
George (reading), then both @ ~50:00 — Reveals Grant's humorous quote submission, showing community engagement and personality
“I had to keep waiting. I waited for money sometimes for a month... Do they owe you money? No, they don't.”
George / Dave @ ~85:00 — Illustrates cash flow friction in venue service work and the challenges of dealing with difficult clients
“When you have seven games you haven't had, you really don't care about the eighth game that doesn't work. And it's been so nice out.”
George @ ~65:00 — Shows George's prioritization and personal lifestyle preferences over intensive troubleshooting
operational_signal: George's pinball repair business is receiving unsolicited service inquiries from geographically diverse regions (Quebec, Kentucky, Arizona) via Google search results, indicating growing visibility and demand for technical services
high · George states: 'I get, I have, you know, service calls put out into, you know, late November, early December' and describes being found on page 6 of Google despite no active website promotion yet
market_signal: Pinball parts sales and technician service call volume reportedly declining; economic pressures may be causing players to prioritize food and utilities over pinball maintenance
medium · George cites Steve Young: 'his part sales are down. Other technicians that call him to get parts, their service calls are down... I think it's starting to kind of affect the, you know, if you're going to eat or play some pinball, I guess eating takes priority'
product_concern: Dave's Centaur experienced ball launcher malfunction caused by a reseated connector on the solenoid driver board during transportation; issue traced to connector that was disconnected and reconnected during setup
high · John Jolly identified 'the upper right 28 or 25 connector on the solenoid driver board' as culprit; George confirms connector was reseated during machine setup and now fails
restoration_signal: Bally-era fuse holders are known low-quality components requiring replacement as standard restoration procedure; original holders have poor spring tension and unreliable connections
high · George states: 'Bally junk. They use a piece a crap one that the springiness of the fuse clubs was garbage... I always, standard procedure on all ballets, I swapped that puppy out'
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high confidence · George received bankruptcy notice in the mail: 'Notice a Chapter 11 bankruptcy case. Debtor. Clover Fast Food, Inc. Bankruptcy court for the District of Delaware.'
George should learn restoration techniques on cheap games (e.g., $100-400 machines) rather than high-value games like Centaur
high confidence · George's philosophy: 'If you're going to learn how to solder, if you want to learn how to crimp, if you want to learn how to repair a game, don't do it with the Porsche. do it with the gremlin.'
design_philosophy: George advocates learning restoration and modification techniques on low-cost machines ($100-400) rather than high-value machines (e.g., Centaur worth $8,000+) to avoid expensive mistakes
high · George: 'If you're going to learn how to solder, if you want to learn how to crimp, if you want to learn how to repair a game, don't do it with the Porsche. do it with the gremlin.'
community_signal: Grant from Australia submitted humorous fake service quote to George's website as prank, demonstrating active listener engagement and personal familiarity with hosts
high · George reads multi-line satirical quote form signed 'The Knight Rider' from Victoria, Australia with increasingly absurd answers; reveals it was Grant at episode end
operational_signal: Clover Food Lab in Cambridge (venue with Twilight Zone and Medieval Madness machines) filed Chapter 11 bankruptcy; venue had difficult payment history and poor customer service practices
high · George receives formal bankruptcy notice; describes payment delays, difficult communication with management, and receiving final notice via mail instead of direct contact
operational_signal: Machines operated on very cheap play rates (50-cent per play on complex modern games) at Clover Food Lab suffered accelerated wear requiring frequent service despite having high-quality original condition
high · George states: 'they had Twilight Zone and a Medieval Madness... They're on 24-7... And they put them on 50 cents a play... It's like being in an arcade 24-7. Things are going to break.'
technology_signal: Multiple classic Bally machines (Knight Rider, Supersonic) were modified with custom octo-rectifier wiring and Molex connectors; indicates widespread experimentation with non-original electrical modifications in collector restorations
high · George describes: 'I soldered all the wires onto the rectifier board and then had Molex connectors and connected everything up' on both Knight Rider and Supersonic
industry_signal: Operators face difficulty selecting appropriate machines for high-volume 24/7 venues; complex modern games with numerous toys are problematic choices for arcade/venue settings; simple classics recommended instead
medium · George advises: 'if you're going to have something that's going to be on 24-7, have something that's going to be ruggedized... Put up your Knight Rider 8-ball, anything like that. You'd be way better off'
collector_signal: Ground Shaker (Valley machine) listed at $1,550 on Pinside; George notes it as potential alternative for car enthusiasts despite poor gameplay reception
high · George: 'I saw this on Pinside today... if you're a car person and you don't really care about gameplay how about a ground shaker pretty good looking for $15.50 that's a pretty good deal'
sentiment_shift: El Toro (Valley machine) that George brought to his shop was subject of podcast episode 'Turkey Involved' which became lowest-rated episode, suggesting limited audience interest in that machine
medium · George: 'Our lowest rated show, at least last year, I'm guessing this year, and it might even be the year before... they're very surprised not many El Toro lovers out there I'm shocked'